Joshua Joven Alonzo
SAN DIEGO,CALIFORNIA
Overview
7
7
years of professional experience
Work History
Store Manager
Starbucks Coffee Co.
San Diego, CA
10.2019 - Current
- Managed the highest volume store in area 113 and the Region.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- The role provides the opportunity to manage store operations, drive business results, lead a team and develop talent that creates an inclusive and diverse environment.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence. Developed 7 Shift Supervisors that advise in their role.
- Developed 8 trainers to ensure skillsets and talents are polished to ensure operational excellence thrived for business
- Developed and mentored 2 shift supervisors into the Store Manager role
Shift Supervisor
Starbucks Coffee Co.
SAN DIEGO, United States
01.2016 - 10.2019
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the team
- Partnered with the store manager to provide feedback and access aspects of the business to improve results.
- Established role clarity and decreased our out the window time at an average of 8 seconds.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands
Education
High School Diploma -
Samuel F.B Morse High School
San Diego, CA05.2014
Skills
- Originality and Creativity
- Business Leadership
- Inventory Tracking and Management
- Coaching and Mentoring
- Store Organization
- P&L Administration
Accomplishments
- Supervised team of 65 staff members.
- Achieved 35% Sales growth by completing and executing operational excellence with accuracy and efficiency.
- Grew sales within a year with average weekly sales from 70k to 105k with 4 Channels WOW.
- Co-collaborated how to duel manage a 24 hour store
- Managed a team with a turn-over rate of 18%, the lowest in the area.
- Broke the store record bringing in 22K in a single day
Languages
Tagalog
Native or Bilingual
English
Native or Bilingual
Timeline
Store Manager
Starbucks Coffee Co.
10.2019 - Current
Shift Supervisor
Starbucks Coffee Co.
01.2016 - 10.2019
High School Diploma -
Samuel F.B Morse High School
Similar Profiles
Austin J ShollAustin J Sholl
Store Manager at Starbucks Coffee Co.Store Manager at Starbucks Coffee Co.
Keziah AnjosKeziah Anjos
Store Manager at Starbucks Coffee Co.Store Manager at Starbucks Coffee Co.
Dominick IbarraDominick Ibarra
Barista at Starbucks Coffee Co.Barista at Starbucks Coffee Co.
ASHLYN BRINEGARASHLYN BRINEGAR
Barista at Starbucks Coffee Co.Barista at Starbucks Coffee Co.
KASSANDRA CONTRERASKASSANDRA CONTRERAS
Certified Nursing Assistant at The Cove At La Jolla Post Acute Care CenterCertified Nursing Assistant at The Cove At La Jolla Post Acute Care Center