JOSH LEDEEN
North Andover,USA
Summary
Sales leader with extensive experience at Persistent Systems, specializing in consultative sales and budget management. Demonstrated ability to drive growth through optimized client engagement strategies and improved profit margins. Proficient in multi-vendor program management, leveraging strategic partnerships to achieve results.
Overview
28
28
years of professional experience
Work History
AVP, Senior Client Partner
Persistent Systems
North Andover , MA
03.2023 - Current
- Expanded Persistent's Thermo Fisher engagement through strategic sales planning and account management.
- Generated 40% year-over-year growth by opening critical new business channels.
- Secured two significant Salesforce Life Science Cloud contracts, resulting in $5M in annual contract value.
- Cultivated strategic relationships with CxOs at Thermo Fisher, creating a $100M+ pipeline.
- Initiated new client engagements with Quanterix, RedShift Bio, and Medtronic.
- Conducted regular client meetings to assess needs and provide actionable guidance.
- Delivered strategic advice to clients to achieve targeted outcomes effectively.
- Communicated progress towards goals regularly with stakeholders to ensure alignment.
AVP and Senior Client Partner, Hi-Tech
Mphasis
North Andover, MA
12.2018 - 03.2023
- Managed $20M annual portfolio of MedTech clients, delivering comprehensive Mphasis services.
- Achieved 200% growth in newly formed business unit since 2019.
- Closed $73M TCV through organic growth with strategic accounts including Thermo Fisher Scientific and Bio-Rad.
- Participated in Mphasis Founders Group, collaborating with top 100 managers on corporate strategy execution.
- Oversaw day-to-day activities for marquee MedTech client, managing P&L to enhance service quality.
- Led senior team in developing gig-based platform, generating new $30M revenue stream for Mphasis.
VP Sales
Nevo Technologies
06.2017 - 12.2018
- Spearheaded new business development and account management initiatives.
- Formulated a three-year marketing strategy, integrating web-based lead generation and website redesign.
- Managed client relationships across the portfolio, including Harvard University, John Hancock, and Pearson.
- Initiated budget planning for CRM solutions to enhance internal marketing and sales efforts.
Senior Account Executive
Cigniti Technologies
12.2016 - 06.2017
- Drove new business development in New England territory.
- Established $500K annual business relationship with Insulet Corporation, leading test automation practice.
- Developed new service offerings in collaboration with Senior Management and Global Marketing
VP Sales, Global Development and Test
Lionbridge Technologies, Inc.
05.2013 - 08.2016
- Directed sales, account management, and marketing for Global Development and Test unit.
- Managed strategic accounts, including Allstate, Hyatt, and Verizon, to enhance partnerships.
- Hired, trained, and mentored business development professionals across organization.
- Acted as Subject Matter Expert for software development and testing initiatives company-wide.
Regional Sales Director, Global Development and Test
Lionbridge Technologies, Inc.
05.2010 - 05.2013
- Managed Eastern US sales and delivery teams to provide engineering services to Fortune 500 clients.
- Exceeded annual quota targets by 110% from 2010 to 2012, ranking consistently in top 3 contributors.
- Participated in corporate strategy discussions as a member of Company Leadership Team.
- Received ‘Rookie of the Year’ award in 2011 for outstanding performance.
Client Director
Harman (Formerly Symphony Services)
01.2008 - 05.2010
- Company Overview: Symphony Services was dedicated to helping clients compress time to market and improve productivity while increasing the value of R&D investment. Symphony was distinguished by a singular focus on product development and end-to-end solutions.
- Managed EMC, Symphony’s largest East Coast Client, with $33M in TCV and a 75-person engineering team located onsite in Hopkinton, MA and in Pune, India.
- Recognized as the #1 sales performer in 2008 for new business wins.
- Specialized in enterprise application, storage and ILM clients.
- Generated new business relationships with Marathon Technologies, Double-Take Software, Rapid7 and several additional clients.
- Symphony Services was dedicated to helping clients compress time to market and improve productivity while increasing the value of R&D investment. Symphony was distinguished by a singular focus on product development and end-to-end solutions.
Sr. Account Executive
NTT Data (Formerly Keane, Inc.)
12.2005 - 12.2007
- Company Overview: Keane was a $1 billion global IT services company specializing in Application Development and Integration, Application Outsourcing and Business Process Outsourcing Services.
- Managed business development activities for Keane’s largest outsourcing relationship with Morgan Stanley ($50M+annually).
- Travelled between New York City and the Boston HQ to manage day-to-day client interaction and sales activity across a team of 500+ engineers based onsite in Princeton, NJ and Halifax, Nova Scotia.
- Built relationships across Morgan Stanley’s Technology Leadership organization including all divisional CIO’s.
- Delivered 25% growth YoY during this two-year period.
- Keane was a $1 billion global IT services company specializing in Application Development and Integration, Application Outsourcing and Business Process Outsourcing Services.
Business Development Representative
NTT Data (Formerly Keane, Inc.)
01.2004 - 12.2005
- Company Overview: Keane was a $1 billion global IT services company specializing in Application Development and Integration, Application Outsourcing and Business Process Outsourcing Services.
- Responsible for marketing and ‘Cold’ calls to C-Level Executives across Fortune 1000, generating leads and prospecting new business targeting deal values for $10M+.
- Directed sales support of the ‘Big Deal’ organization consisting of a SWAT team of the best Subject Matter Experts in the company, handing transactions over $20M.
- Directly identified and secured $2M win with GMAC for custom .NET application managing $70B in assets representing the largest new development deal of 2005 in the company.
- Ranked in Top 5% for hunters in 2005 across a 200+ person sales force.
- Keane was a $1 billion global IT services company specializing in Application Development and Integration, Application Outsourcing and Business Process Outsourcing Services.
Client Director
NEVO Technologies, Inc.
04.2002 - 12.2003
- Qualified new business opportunities for complex application development services.
- Initiated partnership with Berlitz International, developing Global Course Advisor web-based course recommendation system.
- Facilitated successful bid for Acushnet Company, re-architecting mobile sales automation tool from PowerBuilder to .NET.
- Established key business relationships to expand company’s service offerings.
Sr. Account Manager
Reed Elsevier PLC
01.1999 - 04.2002
- Company Overview: In-Stat/MDR was a strategic segment of the $9 billion Reed Elsevier global information network; In-Stat/MDR provides technology research and analysis for leading companies around the globe.
- InStat’s subscription research and consulting services sales to all major accounts in Canada and the East Coast.
- Managed and trained inside sales team.
- Teamed with senior executive in definition and execution of a new go to market strategy for the organization, generating nearly 35% of the company’s annual revenue in 2001.
- Initiated new business relationships Merrill Lynch, Credit Suisse First Boston, Fidelity, Verizon and A.G. Edwards & Sons.
- Exceeded quota each year achieving ‘President's Club’ status representing the Top 5% performers among a 500+ person global sales force.
- In-Stat/MDR was a strategic segment of the $9 billion Reed Elsevier global information network; In-Stat/MDR provides technology research and analysis for leading companies around the globe.
Client Director
DAR Technologies, LLC
06.1997 - 12.1998
- Company Overview: DAR Technologies was a full-service systems integrator for PC based video conferencing systems.
- System integration and custom video-conferencing system sales.
- Intel sales channel development in Silicon Valley, CA.
- Delivery of ‘Proshare’ line of products across the State of California.
- Initiated new business relationships with NIG, SP, Nortel Networks, Eloquent, HP and Harmonic Lightwaves.
- Exceeded quota by 20%.
- Increased profit margins by 10% through the sale of services i.e., training, product service and support.
- DAR Technologies was a full-service systems integrator for PC based video conferencing systems.
Education
Founders Mindset “Creating Sustainable Growth”
U.C Berkley
Berkley, CA04-2022
B.A. - Political Science
Boston University
Boston, MA01.1997
St. Mark’s School
Southborough, MA01.1992
The Fenn School
Concord, MA01.1988
Skills
- Consultative Sales
- Sales Pipeline Management
- Risk Management
- Application Development & Testing
- IT On-site/Offshore Delivery
- Digital Marketing
- Budget & P/L Management
- Multi-Vendor Program Management
- Contract Negotiation
Timeline
AVP, Senior Client Partner
Persistent Systems
03.2023 - Current
AVP and Senior Client Partner, Hi-Tech
Mphasis
12.2018 - 03.2023
VP Sales
Nevo Technologies
06.2017 - 12.2018
Senior Account Executive
Cigniti Technologies
12.2016 - 06.2017
VP Sales, Global Development and Test
Lionbridge Technologies, Inc.
05.2013 - 08.2016
Regional Sales Director, Global Development and Test
Lionbridge Technologies, Inc.
05.2010 - 05.2013
Client Director
Harman (Formerly Symphony Services)
01.2008 - 05.2010
Sr. Account Executive
NTT Data (Formerly Keane, Inc.)
12.2005 - 12.2007
Business Development Representative
NTT Data (Formerly Keane, Inc.)
01.2004 - 12.2005
Client Director
NEVO Technologies, Inc.
04.2002 - 12.2003
Sr. Account Manager
Reed Elsevier PLC
01.1999 - 04.2002
Client Director
DAR Technologies, LLC
06.1997 - 12.1998
Founders Mindset “Creating Sustainable Growth”
U.C Berkley
B.A. - Political Science
Boston University
St. Mark’s School
The Fenn School
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