Joshua Kuefner
Ocala,FL
Summary
Experienced individual offering solid work ethic, and a stable background in diverse transportation & sales roles. Knowledgeable about all trucks and trailers, along with sales and various products. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and creating positive outcomes. Highly-motivated with a desire to take on new challenges and perform new responsibilities in order to grow and succeed within a company.
Overview
8
8
years of professional experience
Work History
Route Specialist
Cheney Brothers Inc.
Ocala, Florida
04.2024 - Current
- Coordinated with other departments to ensure smooth flow of operations.
- Delivered product to customers in a safe and courteous manner.
- Provided excellent customer service by answering questions and resolving complaints in a professional manner.
- Reported any discrepancies between orders and actual items received and delivered promptly to management staff.
- Responded quickly to customer inquiries regarding products or services.
- Communicated effectively with dispatch regarding routes, traffic conditions.
- Planned and organized routes within territory to maximize efficiency and time.
- Operate trailers and equipment between the length of 28ft-53ft.
Warehouse Lead/Class A CDL Driver
McLane Company
Ocala, FL
02.2019 - 04.2024
- Warehouse loader, Cross trainer, Lead 2019-2021.
- Class A Driver from 2021-2024
- Checked vehicles to ensure they were in proper working order before and after trips.
- Maintained accurate logs of driving activities to ensure compliance with federal regulations.
- Received instructions from dispatcher regarding routes, delivery locations, pick-up times, and special deliveries.
- Inspected brakes, lights, tires, fuel levels and other important parts to maintain operational safety on the road.
- Followed all applicable traffic laws and reported any incidents or accidents immediately.
- Delivered and unloaded products at designated location at customer site using tractor-trailers, ramps, pallet jacks and load bars.
- Worked well with dispatchers to communicate route and schedule changes.
- Operated electric pallet jacks and forklifts to transport products between warehouse aisles.
- Confirmed shipments against purchase orders for correctness of items, quantity, and quality.
- Coordinated with other departments to ensure timely order fulfillment.
- Help supervise a team of employees working in the warehouse area.
- Operate trailers between the length of 36ft-53ft.
Quality Control Inspector
Eone Distribution
Ocala, FL
01.2018 - 01.2019
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Followed safety protocols to ensure the safety of all participants.
- Maintained accurate records on product inspection results and reported findings to management team.
- Applied waxes, sealants and other protective coatings to finished products according to customer specifications.
- Worked with cross-functional teams to achieve goals.
Sales Consultant
Palm Chevrolet of ocala
Ocala, FL
01.2017 - 12.2017
- Utilized CRM software tools to track leads, manage accounts, and document conversations.
- Developed key customer relationships to increase sales.
- Developed and implemented strategies to meet sales quotas.
- Gathered data on competitors' pricing, products, and promotional activities.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Acquired new customers and identified unique needs to deliver relevant products.
- Gathered information from clients to create solutions that achieved business needs and desires.
- Advised customers on the latest product features and benefits.
Education
High School Diploma -
Penn Foster Online Career School
Scranton, PA06-2016
Skills
- Experience in management roles
- Clean MVR
- Class A license
- High knowledge in logistics and transportation
- Excellent Communication
- State transportation laws
- Tech savvy
- Sales proficiency
- Customer Relationship Management
- Cross-selling products and services
- Well-versed in Salesforce and DealerTrack
- Multi-tasking
- Organization skills
References
References available upon request.
Timeline
Route Specialist
Cheney Brothers Inc.
04.2024 - Current
Warehouse Lead/Class A CDL Driver
McLane Company
02.2019 - 04.2024
Quality Control Inspector
Eone Distribution
01.2018 - 01.2019
Sales Consultant
Palm Chevrolet of ocala
01.2017 - 12.2017
High School Diploma -
Penn Foster Online Career School