Joshua Christopher

DSN Cloud Imaging info here

DSN OMS Cloud/SaaS and On premise software info here

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Directed sales support staff in administrative tasks to help sales close deals.
• Increased sales volume and expanded product line to commercial real estate complexes.
• Increased company revenue by $365,000 with contracts for Salvation Army shelters in Georgia.
• Lead a team of 7 technicians daily with installing CCTV security for large apartment complexes and Salvation Army homeless shelters.
• Largest managed account generated $650,000 rev annually.
• Increased profit margins by effectively controlling budget and overhead and optimizing product turns.

Implementations specialist is a Tribrid role consisting of Inside sales, Onsite & Remote training, onsite monthly support of KOL clients within territory

• Assisted account executives with strengthening client relationships through targeted solutions.
• Onboarding new customers and creating custom workflows tailored to the needs of each office
• Training new clinicians and dental teams to use the Dental Monitoring suite of solutions
• Nurturing existing customers so they maximize the benefits of the Dental Monitoring Artificial Intelligence technology and dashboard
• Building strong relationships with customers so they endorse the Dental Monitoring brand and continue to use and advocate the Dental Monitoring products
• Acting as a technical bridge between the customers Dental Monitoring platform
• Supporting and attending local trade shows
• Work and communicate with regional sales managers, customer success, inside sales, and sales representatives in order to provide the best onboarding experience for the customer
• 85% travel in regional territory including TN,GA,AL,MS,North Fl. With quarterly quota for territory growth.
• Territory growth measure by onboarding of new Ortho/Dental patients within each practice.

Responsible for sales of DSN Software suite, targeting medium to large Oral Surgery groups in unrealized markets through self generated leads and social media marketing.

• Primary focus was DSN OMS Cloud, hired during beta testing of product to be ready to sell at full launch.
• Products inlcuded OMS Cloud, OMS Exec on premise, DSN imaging integration.
• Managed existing beta sites during testing period so that they are ready at launch as KOL's for DSN software.

Product launch was scheduled for Oct 2021, product delayed until Jan 22, and again until June 22.

Responsible for onsite and virtual education of new and existing dental customers. Certified Imaging specialist for 3d/CBCT, 2d, intraoral and extraoral Xray devices, CAD/CAM, Romexis Imaging software suite.

• 85% travel covering entire US
• Responsible for scheduling of all trainings with customer while maintaining reasonable travel expenses set by travel guidelines.
• Provided web introduction to Planmeca software and set training expectations with client followed by software webinar, initial onsite training with sales rep, with advanced imaging training 6-8 weeks later

Developed education/training plans for Planmeca Veterinary Imaging US launch.

• Provided Romexis imaging training to all Patterson/Dealer Vet Sales reps, technical team, and marketing
• Hired and trained a team of 9 contract trainers for onsite veterinary software and hardware training
• Provided web demos for initial ramp up period and continued support for Patterson sales reps in the field
• Attended tradeshows and managed all Wet labs with Vet imaging devices during event.

Responsible for sales of the entire imaging line of products and software to DSO/emerging market organizations, Individual private dental practices, and Dental Health Clinics. Products included.

• Apteryx X-Ray Vision, XV Lite, and XV Web / SaaS software for patient image management.
• 3d/CBCT Xray equipment, IO Scanning, and digital sensors.
• Sales Demos primarily provided via webinar with onsite demo's planned weeks in advance to allow for cold and warm calling to local offices.
• Finished year at 90%, yearly growth not available due to restructuring of territory.
• Built and strengthened relationships with new and existing accounts to drive revenue growth.
• Leveraged CRM to collect, organize, and manage sales data and customer information.

Proactively penetrate untapped customer market for new business

• Responsible for maintaining current customer base by placing outbound calls to current customers to uncover/ analyze customer needs and set on site and web based product demonstrations for outside sales team
• Conduct telephone and mail marketing to identify, develop and qualify customer/ prospect lists
• Prepare appropriate documentation for sold orders (support of outside sales team)

2014– Finished strong at 114% quota for the year. 22.4% growth YoY

2015- Apex award recipient for achieving 126% quota for the year. Territory growth was 18.9% YoY

2016– Finished strong at 117.6% for the year. Growth percentages were not obtained before leaving Carestream dental

Imaging trainer, educate clients on proper use digital radiography equipment and how to implement it into their practice. Including CAD/CAM, CBCT (3d), Panoramic, Cephalometric, Intra Oral X-ray devices as well as reading/manipulating 3d volumes for diagnosing pathology. Certified to train all imaging equipment in Dental, Oral Surgery, and Orthodontics

Imaging support representative. Phone based support tech for software and hardware. Prompt phone diagnosis and resolution of software and digital X-ray hardware sold by Carestream Dental. While in this position I advanced to repairing hardware in the field and in house. I was also tasked with the training and certifying of Carestream National Service Providers (NSP's). NSP's are field technicians that install and repair Carestream products. Field Service Engineer with onsite visits for escalated issues that NSP's could not resolve.

Responsible for installation of Computers, Servers, Patient View monitors, audio/video systems, coax and cat5 networks in dental practices.

We offered a solution that would allow dental practices to go completely paperless with integration of Dentrix practice management and Dentrix Imaging. I also gained experience installing Gendex, Planmeca, and Dexis imaging products during this time.