Summary
Overview
Work History
Education
Skills
Additional Information
Software
Timeline
Hi, I’m

JOSHUAN JONES-LAFLEUR

Data Entry Manager
Stafford,TX
JOSHUAN JONES-LAFLEUR

Summary

Professional Data Entry leader with strong organizational skills and teamwork acumen. Provides superior guidance and service to employees. Well-versed in process improvements, delegating and monitoring performance metrics. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
years of professional experience

Work History

Heavenly Legacy
Houston, TX

Warehouse/Data Entry Manager
07.2021 - 02.2022

Job overview

  • Created and maintained department work schedules for adequate coverage during operating hours and overtime shifts.
  • Developed and implemented department policies and Standard Operating Procedures (SOP).
  • Reported statistics requested by senior management accounting for database growth and call volume.
  • Maintained data entry team access log-ins and granted system permissions to approved employees.
  • Provided daily supervision, feedback and oversight to direct reports.
  • Conducted performance reviews of employee goals, objectives and performance expectations.
  • Participated in weekly conference calls with management to discuss department updates and strategies.

Allied Universal

Security Guard
01.2017 - 01.2020

Job overview

  • Responsible for observing and issuing detailed reports on all activities within and on outer perimeter of the property
  • Ensure the facility is provided with high quality security services to protect people and property
  • Report safety concerns, security breaches and unusual circumstances both verbally and in writing
  • Build, improve and maintain effective relationships with both client employees and guests.

Dave and Busters

Captain
01.2015 - 01.2016

Job overview

  • Responsible for diffusing difficult guest situations while protecting the integrity and safety of the staff
  • Responsible for setting up and breaking down of all private parties
  • Ensured Dave and Buster’s guests had a welcoming and positive experience
  • Acted as an ambassador for the company, assisting guests with any request while also answering any questions that may arise.

United States Navy

Petty Officer Second Class, Cryptologic Technician
01.2010 - 01.2015

Job overview

  • Responsible for controlling and safeguarding access to sensitive material and information systems
  • Responsible for providing tactical and ‘strategic signals intelligence and technical guidance’
  • Operated radio direction finding equipment in order to maintain the security of the Navy's communications
  • Responsible for the writing, and distribution of mission critical reports
  • Responsible for maintaining the security of the Navy's information systems
  • Instructor of Leadership Principles for the Junior Enlisted
  • As an instructor, I helped develop noncommissioned officers and junior personnel in equivalent leadership positions with the requisite leadership skills necessary to function as effective leaders and managers within their job positions
  • Armed Sentry
  • Instructed others and acted to provide the knowledge and skills needed to perform the duties of a security force sentry controlling access to security assets
  • Implement immediate actions required to identify, assess, track and deter potential threats utilizing and demonstrating the proper tactics, techniques and procedures using escalating force measures.

Education

Houston Community College

Associates from Kinesiology

University Overview

Skills

    Strategic planning

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Additional Information

Additional Information
  • Awards & Honors , Navy Good Conduct Medal, National Defense Service Medal, Global War on Terrorism Service Medal

Software

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Timeline

Warehouse/Data Entry Manager
Heavenly Legacy
07.2021 - 02.2022
Security Guard
Allied Universal
01.2017 - 01.2020
Captain
Dave and Busters
01.2015 - 01.2016
Petty Officer Second Class, Cryptologic Technician
United States Navy
01.2010 - 01.2015
Houston Community College
Associates from Kinesiology
01.2016
JOSHUAN JONES-LAFLEURData Entry Manager