Joshua Guardyak
McHenry,IL
Summary
Resourceful eBay Seller known for high productivity and efficient task completion. Specialize in inventory management, digital marketing strategies, and customer relationship management to ensure seamless sales processes. Excel in negotiation, problem-solving, and time management skills, contributing to successful online transactions and customer satisfaction.
Overview
35
35
years of professional experience
Work History
EBay Seller
Self Employed Web
McHenry, IL
01.2018 - Current
- Developed customer service policies and procedures to ensure timely responses to inquiries.
- Created detailed product listings with photographs, descriptions, and prices.
- Responded to customer complaints and disputes in a timely manner.
- Monitored inventory levels and updated stock availability on eBay.
- Utilized analytics tools to track sales performance, identify trends, and optimize pricing strategies.
- Sourced products from vendors at competitive prices for resale on eBay.
- Generated reports of daily transactions for accounting purposes.
- Coordinated shipping of orders with third-party fulfillment services.
- Maintained accurate records of all customer interactions in the CRM system.
- Advertised products through social media platforms such as Facebook and Instagram.
- Managed multiple eBay accounts across different countries.
- Researched popular items on eBay to determine optimal pricing strategy.
- Leveraged eBay tools such as Best Offer and Buy It Now to maximize profits.
- Identified areas of improvement by analyzing feedback from customers.
- Provided technical support for buyers regarding usage of their purchased products.
- Negotiated with suppliers to obtain favorable terms for purchasing bulk quantities of merchandise.
- Performed quality checks on all incoming shipments before listing them on eBay.
- Implemented new eCommerce technologies that improved store efficiency.
- Analyzed competitor pricing models to stay ahead of the competition.
- Created discounts and promotions aimed at increasing sales volume.
- Maintained high feedback ratings from customers by responding quickly to questions and problems.
- Defined and set short- and long-term revenue objectives for each program delivered.
- Resolved customer concerns and answered questions quickly to maximize satisfaction.
- Corresponded with online customers via electronic mail, telephone or other electronic messaging.
- Uploaded photos, videos or images to online storefronts or other shopping websites.
- Canceled orders based on customer requests or inventory or delivery problems.
- Received and processed payments from customers using electronic transaction services.
- Delivered e-mail confirmation of completed transactions and shipment.
- Filled customer orders by packaging items or transferring to manufacturers or third-party distributors.
- Filled customer orders by packaging sold items and documentation for direct shipping and by transferring orders to manufacturers or third-party distributors.
- Composed images of products using video or still cameras, lighting equipment and editing software.
- Handled all aspects of business, including accounting, purchasing and web design.
- Composed descriptions of merchandise for posting to online storefronts, auction sites and other shopping Web sites.
- Composed descriptions of merchandise for posting to online storefronts, auction sites or other shopping websites.
- Purchased new or used items from online or physical sources for resale via websites.
- Created, managed and automated orders and invoices using order management and invoicing software.
Backroom Associate
Walmart
Woodstock, IL
01.2016 - 05.2018
- Organized backroom according to store policies and procedures.
- Assisted in unloading and stocking merchandise from delivery trucks.
- Maintained a clean, neat and organized stockroom environment.
- Restocked shelves with new merchandise as needed.
- Performed inventory counts of products in the backroom.
- Verified incoming shipments against invoices for accuracy.
- Inspected outgoing shipments for damages or defects before shipment.
- Ensured all safety regulations were followed while performing duties.
- Provided customer service support when needed on the sales floor.
- Processed returns quickly and accurately according to company policy.
- Operated material handling equipment such as pallet jacks, forklifts and hand trucks safely and efficiently.
- Collaborated with team members to ensure efficient workflow within the department.
- Examined product quality prior to its placement on shelves or racks.
- Ensured accurate pricing of items by verifying information against labels and tickets.
- Adhered to all company guidelines regarding shrink control measures.
- Sorted merchandise into designated areas for storage or shipment.
- Loaded outbound freight onto delivery vehicles in a timely manner.
- Wrapped and prepared items for shipping using appropriate packaging materials.
- Reported any discrepancies between invoices and actual shipped items to management immediately.
- Participated in physical inventories as required by company policy.
- Unloaded incoming trucks and stocked merchandise in correct storage areas.
- Kept stockroom clean and neat for maximum productivity.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Participated in store recovery to keep merchandise displays neat and organized.
- Maintained cleanliness and order in the backroom and loading dock areas.
- Trained new backroom associates in inventory procedures and system use.
Backroom Associate
Walmart
Johnsburg, IL
07.2011 - 02.2015
- Assisted in unloading and stocking merchandise from delivery trucks.
- Organized backroom according to store policies and procedures.
- Maintained a clean, neat and organized stockroom environment.
- Restocked shelves with new merchandise as needed.
- Performed inventory counts of products in the backroom.
- Verified incoming shipments against invoices for accuracy.
- Inspected outgoing shipments for damages or defects before shipment.
- Ensured all safety regulations were followed while performing duties.
- Operated material handling equipment such as pallet jacks, forklifts and hand trucks safely and efficiently.
- Provided customer service support when needed on the sales floor.
- Processed returns quickly and accurately according to company policy.
- Collaborated with team members to ensure efficient workflow within the department.
- Adhered to all company guidelines regarding shrink control measures.
- Ensured accurate pricing of items by verifying information against labels and tickets.
- Examined product quality prior to its placement on shelves or racks.
- Loaded outbound freight onto delivery vehicles in a timely manner.
- Sorted merchandise into designated areas for storage or shipment.
- Participated in physical inventories as required by company policy.
Machine Operator
Percision Plus
Elkhorn, WI
05.2006 - 04.2011
- Set up and operate machine tools to produce precision parts and instruments.
- Monitor the feed and speed of machines during the machining process.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Adjust machine settings to complete tasks accurately.
- Troubleshoot malfunctions in equipment or processes.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Read blueprints and job orders to determine product specifications and tooling instructions.
- Inspect finished workpieces to ensure conformance with specifications.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Load raw materials into machines according to specified measurements.
- Unload finished products from machines onto conveyors or other transport systems.
- Replace worn tools, sharpen cutting tools, adjust machinery components.
- Carry out regular safety checks on machinery prior to operation.
- Comply with company policies regarding quality control procedures.
Maintenance Assistant
Lazy Cloud Inn
Elkhorn, WI
03.2004 - 02.2006
- Inspected buildings and other structures to determine functionality of systems and detected malfunctions.
- Conducted preventive maintenance on machinery to ensure optimal performance.
- Maintained records of all repairs completed in a logbook for future reference.
- Assisted with the installation of new equipment per manufacturer specifications.
- Performed regular maintenance and repair of facility equipment and systems, such as HVAC units, plumbing fixtures, electrical wiring and lighting.
- Repaired or replaced defective parts as necessary using hand tools, power tools, welding equipment, measuring instruments and other specialized equipment.
- Provided technical support for staff when troubleshooting issues related to building systems.
Plastic Injection Molding Machine Operator
Plastic Coil
Lake Geneva, WI
03.2002 - 08.2004
- Check quality of molded parts against specified requirements before removal from machine.
- Keep work area clean and organized in accordance with established safety procedures.
- Follow detailed instructions from supervisors regarding specific tasks assigned.
- Make minor repairs or adjustments to machines when needed during shift operations.
- Collaborate with other departments such as Quality Assurance and Control and Maintenance.
- Document any malfunctions and report them to supervisor immediately for resolution.
Shop Help and Fabrication
Adams Steel
Mchenry, IL
08.1989 - 02.2002
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
Bachelor of Science - Business Administration And Management
Independence University
Salt Lake City, UT10-2018
Skills
- Sales Analysis
- Order Fulfillment
- Shipping
- Online platforms
- InventoryLab
- Shipping coordination
- Shipping logistics
- Customer Engagement
- EBay
- Online auction tactics
- Social Media Marketing
- Inventory Management
- Trend tracking
- Supplier Relations
- Market Penetration
- Payment Processing
- Shipping management
- Online Advertising
- Administrative Oversight
Affiliations
I have also a certified forklift operator and can Mig,Tig and stick weld. I have my official transcripts for collage per request.
Timeline
EBay Seller
Self Employed Web
01.2018 - Current
Backroom Associate
Walmart
01.2016 - 05.2018
Backroom Associate
Walmart
07.2011 - 02.2015
Machine Operator
Percision Plus
05.2006 - 04.2011
Maintenance Assistant
Lazy Cloud Inn
03.2004 - 02.2006
Plastic Injection Molding Machine Operator
Plastic Coil
03.2002 - 08.2004
Shop Help and Fabrication
Adams Steel
08.1989 - 02.2002
Bachelor of Science - Business Administration And Management
Independence University