Joshua Rodriguez
Orlando,FL
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Experienced customer service professional bringing 7 years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about customer regulations and standards.
Overview
7
7
years of professional experience
Work History
Logistics Coordinator
Samuel Coraluzzo, Co & Torrissi Transport
02.2021 - Current
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking fleet vehicles.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Sent out drivers to assist hourly callers based on locations, needs and worker availability.
- Closely monitored dispatch board to triage and prioritize over 100 daily calls.
- Answered phone calls and responded to customer emails.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Tracked and monitored vehicle performance and maintenance.
- Monitored and tracked dispatch communication systems.
Fleet Supervisor
Omega Mile
08.2019 - 02.2021
- Developed cross-functional partnerships to drive initiatives and leverage internal resources.
- Drove fleet stability and minimized significant events through active analysis and review of fielded engine performance.
- Implemented business plans to improve overall fleet performance.
- Developed internal and external communication channels to keep abreast of trucking industry changes.
- Supervised maintenance team and effectively delegated assignments to optimize processes.
- Documented equipment transfers and sales details for accurate record keeping.
- Suggested actionable improvements to increase efficiency and reduce expenses.
- Managed use of truck equipment and materials to save money and comply with safety protocols.
- Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
- Supervised yearly equipment overhauls to drive improved inventory and increase equipment longevity.
Logistics Coordinator
XPO Logistics
08.2016 - 07.2020
- Tracked orders and notified customers of status or potential delays.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
- Generated monthly performance reports to track and analyze shipping trends.
- Developed strategies to optimize utilization of available resources.
- Analyzed customer requirements and provided customized logistics solutions.
- Created reports to provide insights into logistics operations and performance.
- Monitored and adjusted inventory levels according to demand.
Education
High School Diploma -
Gateway High School
Kissimmee, FL05.2007
Skills
- Transportation and Logistics Coordination
- Goods Movement Planning
- International Shipments
- Warehouse Asset Oversight
- Client Relations
- Administrative Management
- Geography Knowledge
- Shipment Routing
- Trucking Dispatching
- Training and Leadership
- Oversee Supply Chain
- Shipment Coordination
- Fleet Dispatching
- Inventory Management
- Communications
- Motivational Leadership
- Logistics Understanding
- Freight Transportation
- Safety Monitoring and Management
- Customer Service
- Efficient Routing
Languages
Spanish
Native or Bilingual
Timeline
Logistics Coordinator
Samuel Coraluzzo, Co & Torrissi Transport
02.2021 - Current
Fleet Supervisor
Omega Mile
08.2019 - 02.2021
Logistics Coordinator
XPO Logistics
08.2016 - 07.2020
High School Diploma -
Gateway High School
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