Experienced inclusive servant leader skilled in the care of people, sales, operations, and logistics. Proven in fast-paced environments, driving revenue growth and inspiring teams to exceed goals. Adaptable problem solver with keen business insight, strong judgment, planning abilities, and interpersonal skills. Firm believer in prioritizing people needs first to promote brand loyalty.
Overview
13
13
years of professional experience
Work History
General Manager
Premium Event Staffing
09.2017 - Current
Develop and execute strategic plans for business growth and expansion, resulting in increased market share.
Cultivate strong relationships with clients, vendors, employees, and partners to ensure long-term success and loyalty.
Implement effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Champion continuous improvement initiatives that enhanced operational performance across all departments.
Maximize efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Sales and Contract Mgr.
My Home Team at Keller Williams Adv. Realty
03.2017 - 09.2017
Resolved contractual disputes in timely manner, minimizing potential risks and financial losses.
Successfully managed high volumes of contracts simultaneously while meeting tight deadlines and ensuring accuracy.
Facilitated communication between internal teams and external partners, ensuring seamless collaboration throughout contracting process.
Identified opportunities to streamline processes and improve office operations and efficiency.
Ensured compliance with all legal requirements by diligently monitoring contracts and maintaining up-to-date knowledge on regulations.
Developed strong relationships with clients and vendors, fostering mutually beneficial partnerships.
Coordinated office events, seminars and meetings for staff and clients.
Retail Business Mgr.
iWireless
04.2011 - 06.2016
Resolved all escalated customer experience and intra-team challenges in timely manner to retain business and manage morale.
Supported human resources by responding to candidates and prescreening, interviewing and hiring team members.
Implemented loss prevention measures to reduce shrinkage and protect company assets.
Planned, directed, coordinated and assigned manpower to efficiently meet daily production requirements and goals at multiple locations in multiple markets.
Analyzed sales data to identify opportunities for growth, devising action plans accordingly to capitalize on these areas.
Led regular team meetings for open communication, discussing progress towards goals, addressing challenges, and celebrating successes together.
General Laborer/Warehouse/Customer Service Rep at Crown Staffing Agency- "Premium"/ "Drury Inn HotelGeneral Laborer/Warehouse/Customer Service Rep at Crown Staffing Agency- "Premium"/ "Drury Inn Hotel