Joshua Sinclair Diaz
Long Beach,CA
Summary
Proven Sales Administrator with a track record of enhancing efficiency and boosting sales revenue at SEB Professional. Expert in CRM software and adept at organizational skills, I streamlined processes and improved sales tracking, leading to significant time savings and a 10% increase in sales at VANS through strategic planning and team coaching. Proactive Sales Administrator offering one-year background processing sales orders, arranging deliveries and rendering after-sales support. Liaises well with suppliers and handling ad-hoc customer sales queries and orders. Proficient in SalesForce CRM coupled with in-depth knowledge of paper and digital filing systems. Communicative and direct professional committed to achieving quality results.
Overview
7
7
years of professional experience
Work History
Sales Administrator
SEB Professional
12.2022 - 05.2024
- Streamlined administrative processes for increased efficiency, implementing an organized filing system for easy access to documents.
- Analyzed sales data to identify trends and areas of improvement, providing insightful reports to the sales team for strategic planning.
- Managed a comprehensive database of customers and prospects to track opportunities, follow-ups, and account history.
- Collaborated with cross-functional teams to ensure seamless order fulfillment, liaising between production, shipping, and finance departments.
- Continuously improved internal processes by suggesting and implementing changes that led to streamlined workflows and time savings for the sales administration team.
- Maintained accurate records of client interactions in CRM software for better tracking of communications history and future actions needed.
- Boosted sales revenue by efficiently processing orders and coordinating with the sales team on customer requirements.
Sales Supervisor
Vans
08.2017 - 05.2020
- Assessed sales reports to identify and enhance sales(KPIs) performance, support inventory oversight, and capitalize on emerging trends.
- Opened and closed store three days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Established objectives to offer team members a clear roadmap to help the company achieve overall goals.
- Held team meetings to gain feedback, provide updates, and set policies.
- Coached employees and trained them on methods for handling various aspects of sales, complicated issues, and difficult customers. Increased sales by 10%.
Education
Bachelor of Arts - Graphic Design
Magna Cum Laude At The Los Angeles Film School
Los Angeles09.2024
Skills
- Data Entry
- Documentation and reporting
- Office administration
- SalesForce
- MS Office (Word, Excel, PowerPoint)
- Customer/Client relations
- Interpersonal Communication
- CRM Software
- Order Processing
- Adaptability and Flexibility
- Attention to Detail
- Organizational Skills
- Time Management
- Sales Tracking
Timeline
Sales Administrator
SEB Professional
12.2022 - 05.2024
Sales Supervisor
Vans
08.2017 - 05.2020
Bachelor of Arts - Graphic Design
Magna Cum Laude At The Los Angeles Film School
Similar Profiles
Jose LopezJose Lopez
Field Trainer at SEB Professional North AmericaField Trainer at SEB Professional North America
Jeffrey JohnsonJeffrey Johnson
Sales Manager at SEB Professional North AmericaSales Manager at SEB Professional North America
Alice AhlstromAlice Ahlstrom
Communications Officer, Private Wealth Management & Family Office at SEB GroupCommunications Officer, Private Wealth Management & Family Office at SEB Group