Proactive and dependable leader offering 22 years of experience in transportation. Skilled in developing schedules and routes that function efficiently for both staff and clients. Highly skilled in workplace organization.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Delivery Driver
Domino's S.C. Supply Chain
10.2020 - Current
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Maintained strong relationships with clients through proactive communication and personalized service.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
Conducted new hire training on multiple routes with preferred work methods and safety.
Transportation Supervisor
Sysco Foods Inc
02.2013 - 10.2020
Improved transportation efficiency by optimizing routes and implementing time-saving strategies.
Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction.
Enhanced safety measures by conducting regular vehicle inspections and enforcing strict adherence to regulations.
Managed a team of drivers, providing training, guidance, and performance evaluations to maintain a high level of professionalism.
Addressed issues swiftly, resolving conflicts between drivers, customers effectively.
Developed strong relationships with clients through consistent communication and excellent customer service practices.
Fostered a culture of continuous improvement within the team by encouraging feedback from drivers on ways to enhance operational efficiency.
Assisted in recruitment efforts by screening potential candidates, conducting interviews, and selecting qualified individuals for open positions within the driving team.
Service Manager
Southern Eagle Distributing
07.2001 - 01.2013
Improved driver performance by implementing comprehensive training programs and regular evaluations.
Promoted a culture of teamwork among drivers, fostering collaboration and strong working relationships.
Managed driver schedules to accommodate changing demands, optimizing resources while maintaining customer satisfaction.
Conducted regular progress reviews with drivers, providing constructive feedback for continuous improvement.
Collaborated with other departments to ensure smooth operations and address any logistical challenges effectively.
Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
Education
Business Management
Trident Technical College
Charleston, SC
High School Diploma -
Goose Creek High School
Goose Creek, SC
06.1998
Skills
Operations Support
Driver Supervision
Conflict Resolution
Route Optimization
Problem-Solving
Delivery Scheduling
Customer Service
Safe Driver Training
Certification
Dale Carnegie Leadership Training for Managers November, 2012
Timeline
Delivery Driver
Domino's S.C. Supply Chain
10.2020 - Current
Transportation Supervisor
Sysco Foods Inc
02.2013 - 10.2020
Service Manager
Southern Eagle Distributing
07.2001 - 01.2013
Business Management
Trident Technical College
High School Diploma -
Goose Creek High School
Dale Carnegie Leadership Training for Managers November, 2012
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