Gabrielle Megan Lee Berry
Bartow,FL
Summary
Reliable and hardworking parts specialist bringing strong sales and customer service abilities combined with expert knowledge of parts. Keeps inventory and records organized for maximum efficiency. Good at solving customers' service problems and promoting products.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Fleet Buyer
City of Winter Haven
Winter Haven, FL
12.2021 - Current
- Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
- Maintained accurate records of all inventory transactions in the computer system.
- Organized and labeled parts to ensure easy identification and retrieval.
- Received mechanic orders and placed them into the system for processing.
- Processed returns, exchanges, and refunds in a timely manner.
- Monitored stock levels of all products in the storeroom to ensure adequate supply at all times.
- Documented any discrepancies between actual inventory counts versus what was recorded in the system.
- Created purchase orders for new parts when needed by vendors or suppliers.
- Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
- Analyzed existing inventories to determine which items should be reordered or discontinued from stock lists.
- Operated point of sales and parts lookup computer systems.
Finance Clerk
Polk County Board of County Commissioners
Bartow, FL
01.2020 - 12.2021
- Reconciled financial accounts and prepared monthly statements for review.
- Organized and maintained filing systems for confidential documents.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Operated cash register to process cash, check, and credit card transactions.
- Generated daily reports of payment activity for management review.
- Prepared deposits according to established procedures.
- Answered phones in a courteous manner while providing excellent customer service.
- Reviewed accounts and identified overdue payments.
Warranty Administrator
Grove Equipment Service
Bartow, FL
09.2018 - 01.2020
- Reviewed and processed warranty claims to ensure accuracy of all information.
- Managed the return of defective products from customers, ensuring timely replacement or repair.
- Resolved discrepancies in warranty coverage for customers.
- Provided technical support to customers regarding product warranties and returns.
- Developed and maintained relationships with vendors, suppliers, and other third-party providers related to warranty services.
- Assisted in creating standard operating procedures for processing warranty requests.
- Created detailed records of all customer interactions related to warranties and returns.
- Stayed up to date on factory announcements and recalls.
- Processed warranty paperwork for accurate documentation, reporting and filing.
- Followed up on payments for outstanding claims.
- Kept thorough records of service actions and customer information.
- Checked documentation for appropriate coding, catching errors and making revisions.
Parts Delivery Driver
Chevrolet Center Inc.
Winter Haven, FL
02.2014 - 09.2018
- Delivered parts to customers in a timely manner.
- Organized and inventoried parts for delivery.
- Loaded and unloaded parts from delivery truck.
- Checked orders for accuracy prior to delivery.
- Maintained records of deliveries, including customer signatures.
- Ensured paperwork was completed correctly before delivering parts.
- Communicated with customers regarding orders, returns, and exchanges.
- Maintained cleanliness of assigned vehicle and ensured it was properly stocked with supplies.
- Resolved customer complaints in a professional manner.
- Assisted in maintaining warehouse inventory levels as needed.
- Logged deliveries and pickups and quickly loaded and unloaded deliveries.
- Obtained customer signature on receipt for pickup or delivery.
- Unloaded and organized inventory received from manufacturers and distribution centers.
- Reviewed delivery documents and orders and reported errors to supervisor.
Education
High School Diploma -
Stepping Stones
01-2020
Skills
- Cost Control
- Procurement planning
- Inventory Oversight
- Recordkeeping skills
- Inventory Monitoring
- Vendor Relations
- Business understanding
- Customer Service
Certification
- Class B CDL with tanker and hazmat
- Notary
Timeline
Fleet Buyer
City of Winter Haven
12.2021 - Current
Finance Clerk
Polk County Board of County Commissioners
01.2020 - 12.2021
Warranty Administrator
Grove Equipment Service
09.2018 - 01.2020
Parts Delivery Driver
Chevrolet Center Inc.
02.2014 - 09.2018
High School Diploma -
Stepping Stones
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