Joshua William Carter
Folsom,CA
Summary
Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services.
Overview
4
4
years of professional experience
Work History
IT Technician
Wisetek
Sacramento, CA
01.2022 - Current
- Reinstalled MacOS in Recovery mode
- BIOS/UEFI efficient
- Tested technical and psychical parts of laptops and desktops to ensure good working units.
- Wiped OS systems and hard drives of all data
- Reinstalled OSs to newest version on Mac's, Dell, Lenovo, and HP
- Used external hard drives to install and run programs for performance specs.
- Ran tests on 16-24 units at a time.
- Organized processed units based on customer info, make, and model of unit (MAC,Dell,Lenovo)
- Maintained office PCs, networks and mobile devices.
- Patiently walked individuals through basic troubleshooting tasks.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
IT Technician
Reconext
Roseville, CA
07.2021 - 01.2022
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Performed maintenance tasks on PCs, networks and mobile devices.
- Delivered network technology training to junior team members and end-users, enhancing knowledgebase and team productivity.
- Monitored systems in operation and input commands to troubleshoot areas.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
Highway Maintenance Worker
Caltrans District 3
Roseville, CA
11.2020 - 07.2021
- Removed snow, ice and debris from roadways after storms to clear major transportation routes.
- Repaired signs and fences quickly to avoid accidents and mishaps.
- Cleaned and graded ditches, drainage structures, highway shoulders and slopes.
- Operated all heavy equipment properly according to employer safety specifications.
- Safely controlled traffic in high-volume areas during roadwork projects and repairs.
- Completed attractive roadside landscaping through timely mowing, weed removal and new plantings to beautify local roadways.
- Eliminated unwanted vegetation and rodents along roadways with use of poisons.
- Patched broken pavement for safe travel, including dumping, spreading and tamping asphalt.
- Completed minor preventative maintenance and mechanical repairs on equipment.
Traffic Control Lead
Traffic Management Inc.
Chico, CA
07.2019 - 04.2020
- Worked with foreman to create effective temporary traffic control schemes.
- Routed traffic around construction sites for worker and driver safety.
- Assembled signs and cones to direct traffic through construction sites.
- Wrote daily safety reports and gave to foreman.
- Identified, analyzed, resolved and reported hazards and procedural issues affecting or potentially affecting safe and timely outcomes.
Traffic Control Lead
QCI
Yuba City, CA
12.2017 - 07.2019
- Cleaned all construction areas to avoid hazards.
- Managed project team and coordinated activities of contractors and team members to achieve everyday results.
- Exceeded customer product expectations by maintaining equipment to product quality products.
- Reviewed project drawings to perform installation activities according to specifications.
- Completed indoor and outdoor residential and commercial construction projects.
- Managed work with little supervision.
- Established relationships with construction manager and contractors to align priorities, goals and objectives.
- Continually cleaned work areas and equipment.
Education
Diploma - General Education
Yuba City High School
Skills
- Manager experience
- Adaptable to all computer based systems, quick; hands on learner
- Ability to adapt to new situations quickly and efficiently, and maintain quick accuracy
- Customer Service Support
- Organizational Skills
- Collaborative Team Player
- Microsoft Windows and Office
- Strong work ethic
- Work area oversight
- Desktop Technical Support
- Operating system testing
- Project Management
- Desktop and laptop installations
- PC refurbishment
References
Katie Haugh (916) 835-2517, Tyler Richardson- (530) 635-6295, Raul Chandra- (916) 717-0409
Timeline
IT Technician
Wisetek
01.2022 - Current
IT Technician
Reconext
07.2021 - 01.2022
Highway Maintenance Worker
Caltrans District 3
11.2020 - 07.2021
Traffic Control Lead
Traffic Management Inc.
07.2019 - 04.2020
Traffic Control Lead
QCI
12.2017 - 07.2019
Diploma - General Education
Yuba City High School
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