JOSHUA ZAMORA
Weslaco,TX
Summary
Business operations professional skilled in streamlining processes and enhancing operational efficiency. Strong focus on team collaboration and achieving tangible results. Reliable and adaptable with expertise in project management, process improvement, and strategic planning. Known for problem-solving abilities and proactive approach to evolving business needs.
Overview
16
16
years of professional experience
Work History
Operation Management Specialist II
UPS Supply Chain Solutions
05.2022 - Current
- Coordinates Freight Forwarding inbound and outbound freight shipments and deliveries, dispatches drivers for deliveries and pickups, and determines drive routes to meet deadlines and create efficiencies
- Utilize the Freight Forwarding system to update freight shipment and customer pickup and delivery information and to track driver mileage and fuel usage
- Collaborates with vendors, customers, commercial airline carriers, ocean freightliners, and other internal support groups for the movement of international and domestic air and ocean shipments.
- Directed team members during peak periods using effective communication strategies to ensure smooth operations under high pressure situations.
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
- Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
- Reduced operational costs by identifying areas for improvement and implementing cost-saving measures.
Freight Handler
Fed Ex Freight
05.2021 - 05.2022
- Current Operate motorized and manual equipment including forklifts, pallet trucks, and hand trucks to handle freight
- Verify that documentation matches freight and document incoming and outgoing freight
- Inspected freight for any damage or faults prior to loading.
- Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
Heavy Equipment Operator / NCCO Crane Operator
Southeast Power
10.2018 - 04.2021
- Driver/ Helper Operate equipment as directed by foreman
- Maintaining company vehicles, equipment and tools in good working order
- Operate various heavy equipment such as front-end loader, Skid-ster loader, Telehandler, Forklift
- Assist with the installation and hook up of a single-phase transformer
- Loading and unloading using forklift
- Perform other related duties as required for the effective and efficient operation of the project by managing crew to meet production and adhere to deadlines
- Perform Work safely while performing new construction, maintenance or repair work of energized and de-energized underground work
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
Equipment Operator 1
Halliburton
10.2016 - 03.2018
- Perform pre/post job equipment inspections, perform and complete preventative maintenance procedures, maintaining support equipment (pumps, treating lines), assist in the clean-up, repair and preparing for a job, performed assistance during the rigging up and down of service line equipment at the wellsite
- Lines boss, hydration tank operator, chemicals, sand and pump operator Licensure to drive commercial vehicle
Operation Dispatcher / Customer Service II
Magic Valley Electric Coop
09.2008 - 11.2014
- Dispatch all incoming orders, such as connects, and disconnects, voltage checks, trouble calls
- Track all work to meter serviceman or lineman
- Track all completed linemen work daily and turn into our date adept to be processed
- Work with two radios at same time
- Answer phone calls from engineering, customer service, mapping, warehouse, regarding different order that different lineman have
- Collection list worked on daily Prioritize outages, emergencies and critical accounts
- Provided world class customer service daily
- Create connect order, disconnect orders and, any orders customers request
- Billing adjustment, check vouchers call collections agencies, make tampering reports, answer all billing questions
- Take payments such as cash, checks, credit cards
- Balance box daily, and as a CSRII I would close daily cash daily for all CSR to make sure we hit to turn in at the end of monthly reports
- Make arrangements with customers and log in to our access reports
- Make collections list, and reports to check if meters were being tampered with out in field
Education
MBA -
University of Texas At Permian Basin
Odessa, TX 05-2026
Bachelor of Applied Technology - Operations Management
South Texas College
McAllen, TX05-2024
Associate - Business Administration
South Texas College
McAllen, TX05-2023
Diploma -
Donna High School
Donna, TX05-2005
Skills
- Organizational development
- Business analysis
- Problem-solving
- Problem-solving abilities
- Reliability
- Team leadership
- Risk management
- Logistics analysis
- Warehouse management
- Transportation planning
- Freight forwarding
Languages
Spanish
Native or Bilingual
Timeline
Operation Management Specialist II
UPS Supply Chain Solutions
05.2022 - Current
Freight Handler
Fed Ex Freight
05.2021 - 05.2022
Heavy Equipment Operator / NCCO Crane Operator
Southeast Power
10.2018 - 04.2021
Equipment Operator 1
Halliburton
10.2016 - 03.2018
Operation Dispatcher / Customer Service II
Magic Valley Electric Coop
09.2008 - 11.2014
MBA -
University of Texas At Permian Basin
Bachelor of Applied Technology - Operations Management
South Texas College
Associate - Business Administration
South Texas College
Diploma -
Donna High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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License - Type
CLASS A CDL
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