Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOSHULYNE HARTFIELD

San Antonio,TX

Summary

Business Professional and Veteran Army Specialist seeks entrance into a M.S. Mental Health graduate program with a focus on counseling and providing care for my fellow soldiers and their families. Results Driven with over a decade of customer service and healthcare experience. Enthusiastic work ethic and believes all people should experience positive interactions in any employment environment with a focus on establishing a foundation of trust and workforce productivity. Proactive with proven success at multi-tasking with the ability to identify issues and develop ideas in solving them. Exceptional team leadership, organizational and oral/written communication with a strong understanding on meeting civilian and military mission objectives. Talented Realtor with exceptional marketing skills and property sales background. Enthusiastic professional with drive and determination to succeed in new business development. Excellent communicator skilled at relating with people at all levels and offering flexibility of working well on teams or individually. Versatile Inventory Specialist with advanced problem-solving and time management abilities. Proficient project coordinator and administrative leader. Highly familiar with inventory counts, business audits and documentation requirements.

Overview

20
20
years of professional experience

Work History

Logistics Specialist

U.S Army
01.2019 - Current
  • Coordinated incoming and outgoing shipments to maintain schedules.
  • Tracked supply, equipment and product inventory quantities to maintain necessary levels.
  • Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
  • Built long-term relationships due to prompt and courteous service.
  • Issued timely and accurate responses to both internal and external inquiries.
  • Worked with customers to integrate processes and correct issues.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Tracked and managed transfer paperwork such as packing lists.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Provided customers with status updates for tracked packages.
  • Achieved team goals by guiding employees in coordinating and deploying best practices.
  • Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
  • Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
  • Validated inventory levels and updated systems using handheld devices.
  • Directed inter-modal domestic and overseas import and export operations to meet aggressive deadlines.
  • Detected and resolved multifaceted issues related to business direction and operations.
  • Developed systems for organizing reports and records to drive integrity.
  • Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activities.
  • Used in-house tracking system to schedule shipments of goods to customer warehouses.
  • Researched issues and assessed inefficiencies within supply chain using GCS Army to devise solutions and improve performance.
  • Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
  • Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.

REALTOR

Independant
03.2015 - Current
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Wrote contracts to outline sales and purchases of properties.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Advised and informed prospective clients on current market activities and conditions.
  • Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Negotiated, facilitated, and managed real estate transactions.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.

HEALTHCARE SPECIALIST

Army National Guard
02.2015 - 01.2019
  • Administered and prescribed appropriate courses of treatment.
  • Collaborated with medical doctors and other healthcare professionals.
  • Assessed nature and extent of illness or injury to establish and prioritize medical procedures.
  • Performed medical tests and collected samples for laboratory analysis.
  • Immobilized patient for placement on stretcher and ambulance transport.
  • Provided patient families with post-medical care instructions.
  • Assessed medical conditions of patients in pre-hospital settings.
  • Utilized communication devices to maintain contact with supervisors.
  • Conducted patient intake and triage procedures.
  • Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
  • Followed all safety protocols and took necessary precautions while providing care.
  • Observed patient behavior to report changes to medical personnel.

ACCOUNT SPECIALIST

United Allergy
01.2013 - 01.2015
  • Reconciled customer accounts and identified discrepancies for further investigation.
  • Set up new customer accounts and updated existing profiles with latest information.
  • Built strong relationships with clients, vendors and stakeholders for loyal, profitable accounts.
  • Adhered to standards of quality and service as well as all compliance requirements.
  • Reviewed account activity to assess financial status and evaluate discrepancies.
  • Resolved complex billing and payment issues for balanced, accurate accounts.
  • Completed routine and complex account updates to resolve problems.
  • Prepared and submitted timely invoices, statements and payment reminders for customers.
  • Liaised with sales, marketing and customer service teams to support smooth account management operations.
  • Analyzed financial data and generated accurate, insightful reports for management.
  • Observed financial transaction laws and regulations for full accounts compliance.
  • Delivered accurate billing and timely payments across high-volume client accounts.
  • Negotiated contract terms and conditions for productive customer and supplier accounts.
  • Monitored expenses to verify appropriate resource use and achieve budgets.
  • Obtained pricing deals, negotiated contracts, and solidified beneficial agreements.
  • Prospected for new customers in target areas or demographics to bring in new business.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Kept detailed records of daily activities through online customer database.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

MEDICAL TECHNICIAN

Air Force National Guard
01.2012 - 01.2014
  • Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
  • Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
  • Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
  • Administered medications and performed basic and advanced patient assessments.
  • Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
  • Maintained patient confidence and protected hospital by keeping information confidential.
  • Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
  • Followed appropriate disinfecting procedures to sterilize medical equipment.
  • Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
  • Collected and processed laboratory specimens to obtain samples for analysis.
  • Prepared and inspected medical equipment and instruments to manage wear and tear.
  • Implemented infection control practices in handling specimens and equipment to provide protection and comply with health and safety protocols.

ALLERGY TECH/MEDICAL ASSISTANT

Biotek Labs
01.2012 - 01.2013
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Verified patient insurance coverage and collected required co-payments.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Oriented and trained new staff on proper procedures and policies.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Measured patient pulse oximetry.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.

HEALTHCARE SPECIALIST

U.S. Army, COMBAT MEDIC
01.2010 - 01.2011
  • Developed health plans for patients to improve overall health or recover from injuries and illnesses.
  • Administered and prescribed appropriate courses of treatment.
  • Advised and educated patients regarding diet, hygiene and effective disease prevention methods.
  • Led multidisciplinary, continuous quality improvement program to improve patient outcomes.
  • Educated clients and families about rights and responsibilities.
  • Assessed safety and operability of vehicles, equipment and medical supplies to prevent unnecessary health risks.
  • Provided both emergency and standard medical care Army personnel by conducting verbal and physical exams and administering appropriate treatment.
  • Managed and updated health records of 500 personnel.
  • Took patient medical histories and vital signs as well as performed venipunctures, injections and diagnostic procedures and ancillary tests.
  • Ordered and executed diagnostic tests and analyzed diagnostic images to further investigate patient conditions in neurosurgical practice setting.
  • Conducted research on health threats specific to unit's location to brief personnel and administer preventive care.
  • Represented and interpreted agency's functions and services to other institutions, public, government agencies and other organizations.
  • Answered patient inquiries and provided information about healthcare services.
  • Administered medications and injections as directed by healthcare professionals.
  • Coordinated with other healthcare professionals to provide patients with comprehensive care.
  • Maintained accurate records of patient visits and treatments in patient medical files.
  • Provided family members with general health education and tips for patient care.
  • Performed basic laboratory tests and collected specimens for further testing.
  • Transported patients to and from appointments, assisting with getting in and out of vehicles.
  • Supported office operations by expertly handling administrative needs.
  • Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
  • Supported patients and family members, actively listening to concerns and offering compassionate care.
  • Assisted patients with therapy exercises as specified by care team.

Phlebotomist Technician

Nationwide Laboratory
01.2009 - 01.2009
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Logged patient information and recorded results into system.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Packaged and shipped specimens to central lab daily.
  • Monitored patients for reactions and verified sample quality.
  • Promoted mission, vision, and values of organization and trained new clinical staff in phlebotomy procedures.
  • Collected fluid or tissue samples by using appropriate collection procedures.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Reviewed patient records for accuracy and completeness.
  • Organized daily work based on collection priority.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Conducted venipuncture and other CT procedures.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.

LEGAL ASSISTANT

Law Office of Lorenzo Cobb
01.2004 - 01.2009
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
  • Organized documents to manage paper and electronic filing systems of clients.
  • Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
  • Helped with intake of new clients and materials by setting up files and documenting important information.
  • Coordinated with court personnel and attorneys to determine scheduling of hearings and filing documents.
  • Prepared and drafted correspondence and legal forms to maintain smooth communications.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Completed electronic filings, initiated billing statements, and managed firm administrative matters.
  • Scheduled appointments, court appearances, and depositions for busy law firm.
  • Responded to client inquiries to provide accurate legal advice and offer assistance.
  • Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.

Education

Master of Science - Mental Health Counseling

Capella University
Minneapolis, MN
05.2025

Bachelors of Arts - Psychology

University of the Incarnate Word
2017

Associated of Arts - undefined

St Phillips College
2015

Medical Assistant Technician - undefined

Florida Career College
2008

LICENSES Texas Real Estate Salesperson National Registry of Emergency Medical Technicians - Accounting

University of Tennessee
2004

Skills

  • MS Office Proficiency
  • Dependable and Responsible
  • Platoon Supervision
  • Logistical Operations
  • Emergency Preparedness
  • Supply Chain Applications Systems
  • Case Management
  • Complex Problem-Solving
  • Restocking Lab Supplies
  • Carrier Negotiations
  • Safety Monitoring and Management
  • Inventory and Supply Logistics

Timeline

Logistics Specialist

U.S Army
01.2019 - Current

REALTOR

Independant
03.2015 - Current

HEALTHCARE SPECIALIST

Army National Guard
02.2015 - 01.2019

ACCOUNT SPECIALIST

United Allergy
01.2013 - 01.2015

MEDICAL TECHNICIAN

Air Force National Guard
01.2012 - 01.2014

ALLERGY TECH/MEDICAL ASSISTANT

Biotek Labs
01.2012 - 01.2013

HEALTHCARE SPECIALIST

U.S. Army, COMBAT MEDIC
01.2010 - 01.2011

Phlebotomist Technician

Nationwide Laboratory
01.2009 - 01.2009

LEGAL ASSISTANT

Law Office of Lorenzo Cobb
01.2004 - 01.2009

Master of Science - Mental Health Counseling

Capella University

Bachelors of Arts - Psychology

University of the Incarnate Word

Associated of Arts - undefined

St Phillips College

Medical Assistant Technician - undefined

Florida Career College

LICENSES Texas Real Estate Salesperson National Registry of Emergency Medical Technicians - Accounting

University of Tennessee

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