Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshway Ingram

Ft. Pierce,FL

Summary

Accomplished RN Case Manager with a proven track record at Vitas, enhancing patient outcomes through compassionate care and effective pain assessment. Expert in reducing hospital readmissions and fostering family support, I excel in clinical documentation and interdisciplinary collaboration, significantly improving hospice care services.

Overview

13
13
years of professional experience

Work History

RN Case Manager

Vitas
04.2021 - Current
  • Provided emotional support to patients coping with chronic illness and end-of-life decisions, fostering resilience during difficult times.
  • Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
  • Educated patients and families on available community resources, facilitating access to necessary support services.
  • Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
  • Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
  • Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.

RN Team Manager

Vitas Hospice
11.2022 - 02.2023
  • Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
  • Streamlined clinical documentation procedures, ensuring accurate and timely record-keeping while reducing administrative workload.
  • Enhanced staff communication and collaboration through regular team meetings and training sessions.
  • Conducted performance evaluations of nursing staff, providing constructive feedback and identifying opportunities for professional growth.
  • Successfully managed high-stress situations with calmness and effective decision-making abilities, ensuring uninterrupted patient care during emergencies.
  • Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.

Registered Nurse

Palm Garden Of Port St. Lucie
01.2018 - 04.2021
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.

Dietary Aide

Palm Garden Of Port St. Lucie
12.2011 - 01.2018
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.

Education

Associate of Science - Nursing

Carleen Health Institute
Palm Bay, FL
01.2016

High School Diploma -

Lincoln Park Academy
Ft. Pierce, FL
06.2012

Skills

  • Compassionate Care
  • Pain assessment
  • Patient Education
  • Clinical Documentation
  • End of life care
  • Family Support
  • Emotional Support
  • Hospice Care

Timeline

RN Team Manager

Vitas Hospice
11.2022 - 02.2023

RN Case Manager

Vitas
04.2021 - Current

Registered Nurse

Palm Garden Of Port St. Lucie
01.2018 - 04.2021

Dietary Aide

Palm Garden Of Port St. Lucie
12.2011 - 01.2018

Associate of Science - Nursing

Carleen Health Institute

High School Diploma -

Lincoln Park Academy
Joshway Ingram