Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Patents
References
Timeline
Generic

Joshy Austin

Fremont,United States

Summary

Innovative Founding Engineer/Architect, specializing in cloud architecture, SaaS fintech development, payment processing, and AI. Expert in performance optimization and scalability strategies, driving impactful solutions. Proven leader with strong problem-solving skills, enhancing system responsiveness and delivering robust payment solutions. Committed to excellence in engineering and effective communication across teams.

Overview

24
24
years of professional experience

Work History

Founding Engineer and Architect

ACME Technologies Inc.
San Jose, United States
02.2016 - Current
  • Engineered cloud-native, multi-tenant SaaS ticketing platform for global museums and attractions.
  • Designed card network registered PayFac as a Service payment solutions in collaboration with stakeholders.
  • Developed fraud shield capabilities, including various categories of rate limits and 3DS (direct to VISA).
  • Implemented partitioning and sharding across infrastructure layers, boosting scalability and performance.
  • Developed an agentic AI strategy and architecture for ticketing and membership use cases, with stakeholder input.

Architect/Principal Engineer - SaaS Platform

Zuora
Redwood City, CA
05.2012 - 02.2016
  • Architected SaaS platform with emphasis on scalability and performance optimization.
  • Established advanced performance lab utilizing APM tools for thorough application analysis.
  • Developed tools to simulate production load, identifying code bottlenecks prior to deployment.
  • Reduced performance issues in production through proactive resolution strategies.
  • Collaborated with stakeholders to devise and execute platform scaling strategies.
  • Implemented partitioning and sharding across infrastructure layers, including databases and messaging systems.
  • Enhanced asynchronous processes to boost system responsiveness.

Member of Technical Staff

eBay
Campbell, CA
08.2009 - 04.2012
  • Enhanced eBay's SOA framework infrastructure and Search Services through strategic contributions.
  • Developed robust frameworks and tools for a comprehensive suite of automated tests validating search and discovery services.
  • Implemented innovative solutions to optimize Test Frameworks, improving efficiency and reliability.

Consultant - J2EE

Ingenuity Systems
01.2009 - 06.2009
  • Developed Swing-based Java web start application utilizing Spring Remoting and Web Services for backend communication

Architect - J2EE

iPass
10.2006 - 12.2008
  • Developed and implemented sophisticated multi-threaded back-end processes, telecom transaction processing systems, SOA infrastructure platform, and web-based applications.

Principal Engineer

iPass
Redwood City
08.2001 - 10.2006
  • Developed multiple end-to-end solutions through active engagement in product life cycle stages.
  • Orchestrated prototyping, design, coding, and unit testing to optimize development process.
    Implemented test automation strategies to streamline validation efforts.
  • Crafted integration test plans for thorough examination of system interactions.
  • Ensured robust support and maintenance post-release in live production environments.

Education

B.Tech - Electronics Engineering

Mahatma Gandhi University

Skills

  • Spring/Java
  • Cloud architecture
  • SaaS fintech development
  • Prompt engineering
  • Performance optimization
  • Scalability strategies
  • Payment solutions
  • Load testing
  • Automated testing
  • Asynchronous processing
  • Database partitioning
  • Problem solving
  • Effective communication
  • Team leadership
  • Root-cause analysis
  • REST APIs
  • SQL
  • NoSQL
  • Python
  • dev-ops

Personal Information

Title: Software Architect

Patents

Single Sign-On Access to Tenant's Account and Data in a Multi-Tenant Platform

References

References available upon request.

Timeline

Founding Engineer and Architect

ACME Technologies Inc.
02.2016 - Current

Architect/Principal Engineer - SaaS Platform

Zuora
05.2012 - 02.2016

Member of Technical Staff

eBay
08.2009 - 04.2012

Consultant - J2EE

Ingenuity Systems
01.2009 - 06.2009

Architect - J2EE

iPass
10.2006 - 12.2008

Principal Engineer

iPass
08.2001 - 10.2006

B.Tech - Electronics Engineering

Mahatma Gandhi University

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Joshy Austin