Summary
Overview
Work History
Education
Skills
References
Timeline
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Josiah Batterson

Washington

Summary

Dynamic IT & Software Engineer with a proven track record at National Community Church, excelling in API development and network security. Adept at enhancing system performance through strategic troubleshooting and data analysis. Recognized for fostering a collaborative team environment while driving automation and efficiency in large-scale networking systems.

Overview

7
7
years of professional experience

Work History

IT & Software Engineer

National Community Church
01.2025 - Current
  • Configure, maintain, and upgrade large-scale networking systems and a primarily macOS workplace environment, ensuring security, scalability, and reliability.
  • Develop and integrate in-house APIs with enterprise databases to support automation, data synchronization, and system interoperability.
  • Perform QA testing, diagnostics, and troubleshooting across software, hardware, and infrastructure to improve performance and reduce downtime.

Lead Barista

Wydown Cafe
08.2023 - 05.2024
  • Reimagining and managing the training program for H street location staff.
  • Cataloging and managing data for all of the coffee, from extraction yields to recipes.
  • Ordering and inventory management of coffees.
  • On site repair and troubleshooting for equipment.
  • Other day to day shift lead and barista duties.

Supervisor and Barista

Ebenezers Coffeehouse
07.2018 - 04.2023
  • Daily and weekly statistical shop report writing; inventory and financial record keeping.
  • Onboarding new team members, training and standard operating procedure development.
  • Food and drink prep, customer service, employee culture, barista duties.
  • Custom care and team management.

Education

B.S. - General Studies (Data Science and Psychology)

Southeastern University
Lakeland, FL
05.2025

Skills

  • Data analysis
  • API development
  • Statistical reporting
  • System troubleshooting
  • Network security
  • Web development
  • Mobile application development

References

References available upon request.

Timeline

IT & Software Engineer

National Community Church
01.2025 - Current

Lead Barista

Wydown Cafe
08.2023 - 05.2024

Supervisor and Barista

Ebenezers Coffeehouse
07.2018 - 04.2023

B.S. - General Studies (Data Science and Psychology)

Southeastern University

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