Josiah Brown
Statesboro,GA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to impact company success positively.
Overview
2025
2025
years of professional experience
Work History
Ramp Agent
Envoy Air Inc an American Airlines Company Group
10.2024 - Current
- Connected electrical power unit and hoses to aircraft.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Stocked aircraft cabins with necessary equipment and supplies.
- Safely operated various types of heavy machinery such as conveyor belts, push-back tractors and tugs.
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
Night Auditor Agent (Front Desk)
Holiday Inn Express Hotel
01.2024 - Current
- Run the nightly audit and calculate accommodations, expenses, and taxes, file them into separate reports and hand that report off to the acting GM and Hotelier
- Kept accounts in balance and ran daily reports to verify totals.
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Looked over pending check-ins and payment processes to complete closing procedures.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Other responsibilities and duties including maintenance, security, managerial duties such as incident report and handling, food handling, and general upkeep.
Sales Floor Team Member (Sales Associate)
Dollar General
12.2023 - 04.2024
- Store recovery, maintenance, upkeep and the satisfaction of customers
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- At this store I played a part in its renovation working in part with the renovation team as logistics head.
Customer Service Representative (cashier)
Spencer’s/Spirit Halloween
- Handling the constantly incoming product/stock and additions to the store’s internal aesthetic design
- handling purchases, returns, and general services
- Responded to customer requests for products, services, and company information.
- Handling the logistics, maintenance, and inventory
- Created and maintained detailed database to develop promotional sales.
Customer Service Representative (cashier)
Zaxby’s
07.2023 - 11.2023
- My requirements included handling in-store and out of store (online) purchases/returns, preparing a constant flow of takeout or online orders requiring food and money handling
- Responded to customer requests for products, services, and company information.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Responded proactively and positively to rapid change.
- Complete store maintenance and till registry whether morning or night shift.
Customer Service Representative (store clerk)
Circle K / Murphy USA
07.2022 - 11.2022
- Efficient service, and maintenance of the booth/store and lot
- Handle walk up customers and customers who paid at the pump as well as store supply and inventory
- Assist in shipment reloads frequently
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Maintained up-to-date knowledge of product and service changes.
Education
No Degree - Nursing
Georgia Southern University
Statesboro, GAHigh School diploma -
Statesboro High School
Statesboro, GA05.2022
Skills
- Http Coding
- Data Entry
- CPT Coding
- Microsoft Word(excel,powerpoint,outlook, etc)
- Windows 10
- C coding
- Vex Robotics coding
- Money Handling
- Food handling (Ct)
- Customer Service
- Logistics
Nickname
Jay
Workauthorization
Authorized to work in the US for any employer
Personal Information
Relocation: Anywhere
Languages
Spanish
Professional Working
Software
Microsoft Office
Timeline
Ramp Agent
Envoy Air Inc an American Airlines Company Group
10.2024 - Current
Night Auditor Agent (Front Desk)
Holiday Inn Express Hotel
01.2024 - Current
Sales Floor Team Member (Sales Associate)
Dollar General
12.2023 - 04.2024
Customer Service Representative (cashier)
Zaxby’s
07.2023 - 11.2023
Customer Service Representative (store clerk)
Circle K / Murphy USA
07.2022 - 11.2022
Customer Service Representative (cashier)
Spencer’s/Spirit Halloween
No Degree - Nursing
Georgia Southern University
High School diploma -
Statesboro High School
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