Josiah Cole
Lakewood,TN
Summary
Quality-driven production leader with proven success in organizing workflows and coordinating resources to meet challenging goals. Industrious professional and resourceful problem-solver with persistent approach to tackling operational concerns. Good decision-making and team-building abilities with open and clear communication style.
Overview
5
5
years of professional experience
Work History
Production Supervisor
Maker Table Metal
Springfield , TN
2021.08 - 2024.05
- Provided troubleshooting support for equipment malfunctions and operational problems.
- Maintained optimal inventory levels by monitoring and ordering materials as needed to support uninterrupted production activities.
- Investigated customer complaints related to product quality or delivery times.
- Performed regular quality checks throughout the production process to ensure customer specifications were met.
- Maintained accurate records of daily production activities.
- Resolved any conflicts between employees in a professional manner.
- Assisted in enhancing the performance of personnel by offering constructive feedback and strategic development plans.
- Developed and implemented production schedules to ensure timely completion of projects.
Owner/Operator
Scarlett Raine Drops - Flavor Art
Goodlettsville , TN
2019.03 - Current
- Started, developed, and managed a home-based e-liquid business specializing in unique customer preferences.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Managed daily operations of the business, including sales, inventory, and accounting.
- Engaged with existing and prospective customers to devise customized solutions that catered to their individual needs.
- Personally mixed tobacco related chemicals, in accordance with state & federal laws and regulations.
Personal Shopper
Instacart
Nashville, Mt Juliet, Old Hickory, Lebanon , TN
2020.03 - Current
- Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies.
- Updated item descriptions in computer system for accurate tracking of stock levels.
- Assisted customers in selecting items that met their individual needs and preferences.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Tracked customer feedback through surveys or other methods in order to improve services offered.
- Developed relationships with loyal shoppers by providing personalized shopping experiences.
Education
Some College (No Degree) - Business Administration and Management
Volunteer State Community College
Gallatin, TNHazardous Air Pollutants - 6-H Paint Stripping & Surface Coating Operations
National Emission Standards
Nashville, TNSkills
- Attention to Detail
- Customer Relations
- Brand Understanding
- Time management abilities
- Reliability
- Stock management
- Effective Communication
- Advertising and marketing
Affiliations
- 6+ years as an auto paint & body technician mixing and applying chemicals to create automotive art.
- Custom wood & metal fabricator
- Acrylic Pour painter
References
- Adam Heffner, owner of Maker Table Metal (previous employer) 615-609-2017
- Jason Crawford, ex-general manager of Maker Table Metal 615-305-8275
- Brent Hood, project manager of Maker Table Metal 615-389-1751
Timeline
Production Supervisor
Maker Table Metal
2021.08 - 2024.05
Personal Shopper
Instacart
2020.03 - Current
Owner/Operator
Scarlett Raine Drops - Flavor Art
2019.03 - Current
Some College (No Degree) - Business Administration and Management
Volunteer State Community College
Hazardous Air Pollutants - 6-H Paint Stripping & Surface Coating Operations
National Emission Standards
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