Josiah Harris
Decatur,AL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Hardworking and focused professional offering excellent communication, planning and prioritization skills. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
11
11
years of professional experience
2
2
Certification
Work History
Planning Technician
City of Decatur, Alabama
11.2024 - Current
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
- Created and implemented tracking systems to monitor progress and meet deadlines.
- Supported long-range planning efforts by gathering data, mapping trends, and analyzing spatial information using GIS software.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Reviewed building plans and zoning permit applications to verify compliance with requirements.
- Facilitated timely review of permit applications by coordinating with other agencies for necessary approvals or input on specific aspects of proposals.
- Assisted in streamlining the permit application process for improved efficiency and customer satisfaction.
- Improved operational efficiency by standardizing planning procedures across projects, minimizing redundancies and streamlining tasks.
Administrative Assistant
Toray FluoroFibers
12.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Executed record filing system to improve document organization and management.
- Matched invoices to receivers and purchase orders followed by vouching them in account payable software for payment.
- Prepared checks and assisted with payroll duties.
- Streamlined the accounts payable process from 40 hours a week to a average of 12 hours.
- Maintained good working relationships with vendors and resolved disputes.
- Researched and communicated with accounts payable software vendor, followed by my recommendation of software to company Controller
CEO/Owner
The Best Plants For Earth
01.2021 - Current
- Established foundational processes for business operations.
- Created entire business website and social media pages from the ground up.
- Made all financial decisions and supervised company spending to reduce material losses and maximize profits.
- Directed market expansions to propel business forward, meet changing customer needs.
- Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Supported content edits and updated digital publications, e-newsletters, e-mail content and other digital platforms.
- Improved website functionality by redesigning, updating and implementing codes, plug ins and extensions.
Crew Trainer
Huntsville Space and Rocket Center
05.2019 - Current
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted, taught, and ran all simulated missions for trainees attending Space Camp.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Trained and mentored 24+ new personnel hired to fulfill various roles.
Planning Administrative Assistant II
City of Decatur
Decatur, Alabama
04.2024 - 11.2024
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
- Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to stakeholders.
- Ensured compliance with company policies by maintaining up-to-date knowledge of regulations and conducting regular audits of procedures.
Quality Control Technician
Mazda Toyota Manufacturing
Madison, Alabama
09.2023 - 04.2024
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
- Tracked and analyzed product quality data to identify trends and insights.
Customer Service Advisor
Mister Car Wash
05.2018 - 04.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Described product highlights and benefits to help guide purchasing decisions.
- Coordinated paperwork and payments for new purchases and member signups.
Maintenance Technician
Serra Toyota of Decatur
03.2014 - 05.2016
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Education
BSAD - Accounting
Calhoun Community College
12.2023
AAS - Applied Science
Lawson State Community College
2016
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Outlook/MS Teams
- Electrical
- Mechanical Maintenance
- Website Design
- SEO Optimization
- Basic Accounting
- Keyword Optimization
- Social Media Digital Marketing
- Work Planning and Prioritization
- Effective Communicator and Public Speaker
Accomplishments
- Created a Sole Proprietorship in 2021
- Joined the Rotary Club in January 2023
Affiliations
- Rotary International/ Decatur Day Break Club
Certification
- Short Term Certificate- Business Administration- Tax Professional
- Short Term Certificate- Business Administration- Business
Timeline
Planning Technician
City of Decatur, Alabama
11.2024 - Current
Planning Administrative Assistant II
City of Decatur
04.2024 - 11.2024
Quality Control Technician
Mazda Toyota Manufacturing
09.2023 - 04.2024
Administrative Assistant
Toray FluoroFibers
12.2021 - Current
CEO/Owner
The Best Plants For Earth
01.2021 - Current
Crew Trainer
Huntsville Space and Rocket Center
05.2019 - Current
Customer Service Advisor
Mister Car Wash
05.2018 - 04.2019
Maintenance Technician
Serra Toyota of Decatur
03.2014 - 05.2016
BSAD - Accounting
Calhoun Community College
AAS - Applied Science
Lawson State Community College
- Short Term Certificate- Business Administration- Tax Professional
- Short Term Certificate- Business Administration- Business
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