Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Affiliations
Certification
Work Availability
Work Preference
Quote
Languages
Software
Timeline
Generic
Josiah Harris

Josiah Harris

Decatur,AL

Summary

I lead high-impact digital transformation initiatives that streamline public-sector workflows and enhance stakeholder experiences. By analyzing complex processes, identifying inefficiencies, and designing automated solutions, I bridge departmental and organizational gaps to deliver responsive, user-centric systems. Passionate about turning administrative challenges into strategic opportunities, I drive projects from concept through execution, ensuring clarity, consistency, and measurable improvements.

Overview

11
11
years of professional experience
2
2
Certification

Work History

Planning Technician

City of Decatur, Alabama
11.2024 - Current
  • Worked directly with production personnel to resolve production scheduling issues and conflicts.
  • Created and implemented tracking systems to monitor progress and meet deadlines.
  • Supported long-range planning efforts by gathering data, mapping trends, and analyzing spatial information using GIS software.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Reviewed building plans and zoning permit applications to verify compliance with requirements.
  • Facilitated timely review of permit applications by coordinating with other agencies for necessary approvals or input on specific aspects of proposals.
  • Assisted in streamlining the permit application process for improved efficiency and customer satisfaction.
  • Improved operational efficiency by standardizing planning procedures across projects, minimizing redundancies and streamlining tasks.

Administrative Assistant

Toray FluoroFibers
12.2021 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff.
  • Executed record filing system to improve document organization and management.
  • Matched invoices to receivers and purchase orders followed by vouching them in account payable software for payment.
  • Prepared checks and assisted with payroll duties.
  • Streamlined the accounts payable process from 40 hours a week to a average of 12 hours.
  • Maintained good working relationships with vendors and resolved disputes.
  • Researched and communicated with accounts payable software vendor, followed by my recommendation of software to company Controller

CEO/Owner

The Best Plants For Earth
01.2021 - Current
  • Established foundational processes for business operations.
  • Created entire business website and social media pages from the ground up.
  • Made all financial decisions and supervised company spending to reduce material losses and maximize profits.
  • Directed market expansions to propel business forward, meet changing customer needs.
  • Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Supported content edits and updated digital publications, e-newsletters, e-mail content and other digital platforms.
  • Improved website functionality by redesigning, updating and implementing codes, plug ins and extensions.

Crew Trainer

Huntsville Space and Rocket Center
05.2019 - Current
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted, taught, and ran all simulated missions for trainees attending Space Camp.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Trained and mentored 24+ new personnel hired to fulfill various roles.

Planning Administrative Assistant II

City of Decatur
Decatur, Alabama
04.2024 - 11.2024
  • Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
  • Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
  • Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
  • Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to stakeholders.
  • Ensured compliance with company policies by maintaining up-to-date knowledge of regulations and conducting regular audits of procedures.

Quality Control Technician

Mazda Toyota Manufacturing
Madison, Alabama
09.2023 - 04.2024
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
  • Tracked and analyzed product quality data to identify trends and insights.

Customer Service Advisor

Mister Car Wash
05.2018 - 04.2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Described product highlights and benefits to help guide purchasing decisions.
  • Coordinated paperwork and payments for new purchases and member signups.

Maintenance Technician

Serra Toyota of Decatur
03.2014 - 05.2016
  • Operated varied hand and power tools to complete repairs.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.

Education

BSAD - Accounting

Calhoun Community College
12.2023

AAS - Applied Science

Lawson State Community College
2016

Skills

  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Outlook/MS Teams
  • Electrical
  • Mechanical Maintenance
  • Website Design
  • SEO Optimization
  • Basic Accounting
  • Keyword Optimization
  • Social Media Digital Marketing
  • Work Planning and Prioritization
  • Effective Communicator and Public Speaker

Accomplishments

  • Created a Sole Proprietorship in 2021
  • Joined the Rotary Club in January 2023

Affiliations

  • Rotary International/ Decatur Day Break Club

Certification

  • Short Term Certificate- Business Administration- Tax Professional
  • Short Term Certificate- Business Administration- Business
  • CAPZO Certificate- Urban Planning, Zoning, BZA, Municipal Policy

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementHealthcare benefitsCompany Culture

Quote

To raise new questions, new possibilities, to regard old problems from a new angle, requires creative imagination and marks real advance in science.
Albert Einstein

Languages

English
Native or Bilingual

Software

Microsoft Power Automate, Laserfiche

Microsoft Forms, Google Forms, JotForm, Laserfiche Forms

Wix, WordPress, Rotary ESM

Microsoft 365, Google Workspace, iWork

HTML5, Wix SEO, JavaScript

Wix CMS, Forms, Events, Bookings, & Analytics

Adobe Acrobat Pro, Firefly, & Scan

Timeline

Planning Technician

City of Decatur, Alabama
11.2024 - Current

Planning Administrative Assistant II

City of Decatur
04.2024 - 11.2024

Quality Control Technician

Mazda Toyota Manufacturing
09.2023 - 04.2024

Administrative Assistant

Toray FluoroFibers
12.2021 - Current

CEO/Owner

The Best Plants For Earth
01.2021 - Current

Crew Trainer

Huntsville Space and Rocket Center
05.2019 - Current

Customer Service Advisor

Mister Car Wash
05.2018 - 04.2019

Maintenance Technician

Serra Toyota of Decatur
03.2014 - 05.2016

BSAD - Accounting

Calhoun Community College

AAS - Applied Science

Lawson State Community College

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Josiah Harris