Josiah Hazelton

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Scheduled, coordinated, and confirmed appointments and meetings.sations while managing the ,check-in process.process.ronment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

• Merchandising and Stocking: Organized and restocked shelves to maintain a clean and appealing store layout, ensuring merchandise availability for customers.
• Customer Service: Assisted customers in locating products, answering questions, and providing recommendations to enhance their shopping experience.
• Inventory Management: Conducted routine inventory checks and managed discrepancies to maintain accurate stock levels.
• Team Collaboration: Coordinated with team members to complete daily tasks and ensure smooth transitions between shifts.
• Sales Support: Promoted sales by maintaining knowledge of current promotions and store policies to upsell and cross-sell merchandise effectively.
• Safety Compliance: Adhered to store safety guidelines and procedures, including proper use of equipment and safe stocking practices.
• Operational Efficiency: Efficiently processed incoming shipments and updated inventory systems to minimize delays in stock availability.
• Time Management: Successfully managed multiple priorities in a fast-paced retail environment to meet deadlines and store goals.
• Display Setup: Designed and maintained attractive product displays to align with seasonal trends and promotional events.
• Cash Handling: Supported point-of-sale operations during busy hours, ensuring accurate and efficient transactions.

Efficient Delivery: Completed scheduled deliveries within tight timeframes, ensuring packages were delivered safely and

accurate v to customers.

• Route Optimization: Utilized GPS systems and delivery tools to plan and execute the most efficient delivery routes, minimizing travel time and fuel consumption.
• Customer Interaction: Provided friendly and professional service when interacting with customers, addressing questions or
  concerns about deliveries
• Package Handling: Safely loaded, transported, and unloaded packages of varying sizes and weights, adhering to company

sarel Standaros.

• Problem Solving: Resolved delivery challenges, such as incorrect addresses or inaccessible locations, by communicating

win aspalch or customers for solutions

• Vehicle Maintenance: Conducted daily vehicle inspections, ensuring the delivery vehicle was in proper working condition and reporting maintenance needs promptly.
• Safety Compliance: Followed all traffic laws and Amazon delivery protocols to ensure safety for self and others on the road.
• Time Management: Maintained productivity goals by efficiently managing time and prioritizing tasks in high-pressure, fast-paced environments.
• Technology Use: Operated handheld devices to scan packages, track deliveries, and update delivery statuses in real-time.
• Adherence to Standards: Consistently met or exceeded key performance metrics, including on-time delivery rates,
  customer satistaction scores, and package nandling accuracy.
• Team Collaboration: Communicated effectively with dispatchers and other team members to coordinate routes and handle unexpected issues.
• Flexibility: Adapted to varying schedules, weather conditions, and workload changes while maintaining high levels of performance.

Customer Service Excellence: Greeted guests warmly, provided personalized dining recommendations, and ensured a

welcoming and trienaly aunospnere

• Order Accuracy: Took and entered customer orders with precision, ensuring special requests and dietary preferences were communicated effectively to the kitchen.
• Menu Knowledge: Maintained a comprehensive understanding of the menu, including seasonal items and promotions, to upsell dishes and beverages.
• Table Management: Managed multiple tables in a high-paced environment, ensuring timely service and addressing guest needs promptly.
• Team Collaboration: Coordinated with kitchen staff and fellow servers to ensure efficient order delivery and exceptional dining experiences.
• Conflict Resolution: Addressed guest concerns or complaints professionally, offering solutions to maintain satisfaction and loyalty.
• Food Presentation: Delivered meals accurately and attractively arranged, adhering to Cracker Barrel's quality standards.
• Cleanliness Standards: Maintained cleanliness and organization of dining areas, ensuring a safe and inviting environment for guests.
• Payment Handling: Processed payments efficiently and accurately, balancing cash drawers and reconciling receipts at the end of shifts.
• Upselling and Promotions: Suggested add-ons like desserts, beverages, and gift shop items to enhance the guest experience and increase sales.
• Time Management: Successfully handled peak hours by prioritizing tasks and maintaining composure under pressure.
• Safety Compliance: Adhered to food safety and hygiene protocols, including proper handling and storage of food items.

• Customer Assistance: Welcomed members and guests, answered inquiries about gym services, equipment usage, and membership options, ensuring a positive first impression.
• Equipment Maintenance: Regularly inspected, cleaned, and maintained fitness equipment to ensure safety and functionality.
• Safety Monitoring: Supervised gym floor activities, ensuring members adhered to safety guidelines and proper equipment usage.
• Membership Management: Assisted with member sign-ups, renewals, and account updates using gym management software.
• Class Support: Coordinated and prepared studio spaces for fitness classes, ensuring necessary equipment was available and ready for use.
• Health and Wellness Promotion: Provided basic fitness tips and guidance to members, promoting healthy habits and

yyu selvices

entor alaement Monitored and restocked orm supplies, including towels, sanitizers, and promotional materials.

Conflict Resolution: Addressed member concerns or disputes professionally, escalating issues to management when

necessary

• Event Coordination: Supported gym events and challenges, such as fitness workshops, member appreciation days, and

competitions

• Cleaning and Hygiene: Maintained a clean and organized gym environment by enforcing sanitation protocols and assisting with daily cleaning routines.
• Sales and Upselling: Promoted gym services, personal training sessions, and retail products to enhance member satisfaction and increase revenue.
• Team Collaboration: Worked with trainers and staff to ensure seamless daily operations and a cohesive member

• Delivered pizzas and orders promptly while ensuring food quality and safety.
• Handled cash and card payments accurately during deliveries.
• Maintained a clean and reliable vehicle for safe transportation.
• Assisted in-store with order preparation and packaging during downtime.
• Provided excellent customer service with a friendly and professional attitude.
• Managed routes efficiently to complete multiple deliveries within designated timeframes.
• Followed food safety and hygiene protocols consistently.