Summary
Overview
Work History
Education
Skills
Timeline
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Josiah Hill

Summary

Dynamic professional with a proven track record in customer engagement and marketing analytics, demonstrated at Home Genius Exteriors. Excelled in lead generation and customer service excellence, significantly boosting sales and exceeding performance goals. Skilled in cash handling and customer assistance, with a strong work ethic and integrity. Achieved remarkable customer loyalty through professionalism and courtesy.

Overview

2
2
years of professional experience

Work History

Exterior Field Marketer

Home Genius Exteriors
01.2025 - Current
  • Improved lead generation by utilizing social media platforms to promote events and engage with potential customers.
  • Boosted sales through effective product demonstrations and engaging customer interactions.
  • Managed inventory levels of promotional materials, ensuring timely distribution across assigned territory.
  • Developed new business and secured existing accounts to achieve objectives within assigned territory.
  • Primarily worked door-to-door, generating leads and setting appointments for home exterior improvement services like siding, roofing, and windows by directly interacting with homeowners
  • Identifying qualified leads by presenting benefits of Home Genius Exterior products and services.
  • Recording customer information and details of interactions in CRM systems
  • Tracking lead generation metrics and providing regular updates to Sale Management.
  • Scheduling consultations with homeowners interested in learning more about their home exterior needs.
  • Collaborated with marketing team to create impactful in-store displays and promotional materials.
  • Consistently exceeded performance goals by maintaining high levels of productivity throughout daily activities.

Dishwasher

Chopt Creative Salad Company
04.2024 - Current
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.

Cashier

Uncle Giuseppe's Marketplace
09.2022 - 06.2023
  • Responsible for processing sales transactions at the register
  • *Accurately calculating cost accepting various forms of payment providing change and ensuring a friendly and efficient checkout experience, all while maintaining a high standard of customer service within the upscale gourmet food market environment
  • *Operating a point-of-sale system to ring up customer purchases
  • *Handling cash, credit cards, debit cards and checks
  • * Answering customer questions about products and store
  • * Maintaining cleanliness and policies organization at checkout area
  • *Adhering to store policies regarding returns and exchange
  • *Familiarity with high-quality ingredient and spatiality items often found at Uncle Giuseppe
  • *Providing a optimistic and helpful experience customers, including greeting them warmly and addressing their needs
  • *Efficiently processing transactions during busy periods
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

High School Diploma -

Morristown High School
50 Early Street, Morristown, NJ 07960
06-2024

Skills

  • Customer engagement
  • Customer assistance
  • Data-driven decision making
  • Work ethic and integrity
  • Marketing analytics
  • Time management skills
  • Partnership development
  • Cash handling
  • Cleaning and sanitizing
  • Competitor analysis
  • Customer service excellence
  • Reliability and punctuality
  • Strategic planning
  • Professionalism and courtesy

Timeline

Exterior Field Marketer

Home Genius Exteriors
01.2025 - Current

Dishwasher

Chopt Creative Salad Company
04.2024 - Current

Cashier

Uncle Giuseppe's Marketplace
09.2022 - 06.2023

High School Diploma -

Morristown High School
Josiah Hill