Restaurant Server
Penguinos Cafe
Santa Catalina, Panama
01.2026 - 05.2026
- Delivered exceptional customer service in fast-paced dining environment.
- Greeted new customers, discussed specials, and took drink orders.
- Resolved customer complaints promptly, ensuring positive relationships and repeat visits.
- Provided attentive, personalized service during busy shifts, elevating overall customer satisfaction.
- Assisted with menu knowledge and beverage pairings to enhance guest experiences.
- Handled guest inquiries and resolved issues promptly to ensure satisfaction.
- Collaborated with kitchen staff to ensure timely meal delivery and presentation.
- Processed orders efficiently using point-of-sale system for accurate transactions.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Participated in training sessions to improve service techniques and product knowledge.
- Trained new hires on restaurant policies and exceptional service standards, fostering a knowledgeable team.
- Santa Catalina, Panama