BAILEY URBAN
Casa Grande,AZ
Summary
Motivated and results-driven manager with strong ability to inspire and lead teams. Skilled in building positive relationships with customers and fostering a customer-centric culture. Known for making independent decisions that positively impact company success. Committed to utilizing training, monitoring, and morale-building skills to enhance employee engagement and drive performance.
Overview
7
7
years of professional experience
Work History
Assistant Director of Undergraduate Admissions
Charleston Southern University
08.2024 - Current
- Exceeded individual enrollment goals by 40%, enrolling the largest freshman class in university history and collaborating with marketing and data analytics teams to optimize recruitment materials
- Led recruitment planning, staff training, and data-driven decision-making, improving team efficiency and achieving record-breaking enrollment outcomes
Senior Enrollment Counselor
Charleston Southern University
01.2024 - 08.2024
- Hired and trained six new enrollment counselors, streamlining onboarding and strengthening team performance
- Directed data-driven recruitment strategies using Slate CRM, boosting team productivity by 20% and surpassing enrollment targets
Enrollment Counselor
Charleston Southern University
04.2022 - 01.2024
- Contributed to the second-largest overall class size in university history, increasing individual enrollment by 30%
- Revitalized the dual enrollment program, doubling participation through faculty collaboration and targeted outreach
Content Writer
PatientPop
04.2021 - Current
- Create SEO-optimized content to enhance healthcare providers' web presence and client engagement, consistently delivering 20+ pieces weekly under tight deadlines
- Collaborate with cross-functional teams to align content with branding and client goals, supporting marketing objectives
Administrative Assistant
Armato Electric
08.2021 - 04.2022
- Streamlined scheduling processes, reducing errors by 25% and improving invoice accuracy by 15%
- Managed team schedules, estimates, and customer communication to enhance operational efficiency
Team Leader
Camp All American
05.2018 - 08.2021
- Mentored 50+ adolescents in leadership programs, fostering collaboration and essential skill development
- Organized engaging activities that enhanced social interaction and creativity, ensuring participant satisfaction
Education
MBA - General Management
Charleston Southern University
Charleston, SC12-2024
Bachelor of Arts - Psychology & Spanish
Lee University
Cleveland, TN12-2020
Skills
Recruitment & Talent Acquisition: Candidate sourcing, interviewing, onboarding, and retention strategies
Leadership & Team Management: Staff training, performance coaching, and cross-functional collaboration
HRIS & Data Analysis: Proficient in ADP, Paycom, Slate, and Jenzabar to manage employee and recruitment data, streamline workflows, and make data-informed decisions
Languages: Superior English communication (verbal & written), intermediate Spanish proficiency
Technical Proficiency: Microsoft Office Suite, Google Workspace, Slack, Asana, Zoom, Teams, Concur
Timeline
Assistant Director of Undergraduate Admissions
Charleston Southern University
08.2024 - Current
Senior Enrollment Counselor
Charleston Southern University
01.2024 - 08.2024
Enrollment Counselor
Charleston Southern University
04.2022 - 01.2024
Administrative Assistant
Armato Electric
08.2021 - 04.2022
Content Writer
PatientPop
04.2021 - Current
Team Leader
Camp All American
05.2018 - 08.2021
MBA - General Management
Charleston Southern University
Bachelor of Arts - Psychology & Spanish
Lee University
Similar Profiles
Rachel TimmonsRachel Timmons
Brewer Center at Charleston Southern UniversityBrewer Center at Charleston Southern University
Melody ButcherMelody Butcher
Music Theory /Piano Tutor at Charleston Southern UniversityMusic Theory /Piano Tutor at Charleston Southern University
Emilie SelvidgeEmilie Selvidge
Assistant Volleyball Coach at Charleston Southern University BuccaneersAssistant Volleyball Coach at Charleston Southern University Buccaneers