Josiah Kargou

• Answered an average of 160 calls per day by addressing customer inquiries, solving problems and providing new product information.
• Greeted customers entering the store to ascertain what each customer wanted or needed.
• Described product to customers and accurately explained details and care of merchandise.
• Described product to customers and accurately explained details and care of merchandise.
• Earned management trust by serving as key holder, responsibly opening and closing store.
• Communicated with vendors regarding back order availability, future inventory and special orders.
• Communicated with vendors regarding back order availability, future inventory and special orders.
• Provided an elevated customer experience to generate a loyal clientèle.
• Implemented marketing strategies which resulted in 160% growth of customer base.
• Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
• Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
• Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
• Developed reputation as an efficient service provider with high levels of accuracy.
• Helped drive sales goals and achieve monthly quotas.

• Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
• Helped drive sales goals and achieve monthly quotas.
• Organized store merchandise racks by size, style and color to promote visually appealing environment.
• Routinely answered customer questions regarding merchandise and pricing.
• Operated a POS system to itemize and complete an average of 90 customer purchases.
• Created and maintained an organized database to develop promotional sales.
• Dedicated to continuously improving sales abilities and product knowledge.
• Designed displays to make the store experience interactive, engaging and reassuring.
• Achieved sales goals and service performance requirements of $6220 through new customer sales.

• Recommended alternative items if product was out of stock.
• Set up and explained new membership contracts.
• Folded and arranged garments in attractive displays.
• Replenished supplies, bags and other materials at each cash wrap.

• Brought on T&T business center  as clients.
• Reduced office expenses by finding smarter solutions for vendors, suppliers and services.
• Increased company stock price by 9%.

Opening and closing of store 

Counting cash and deposit cash in the bank

Count merchandise on shelves and etc​