Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Josiah Kern

Cumming,Georgia

Summary

Dynamic leader with proven success in staff development and productivity enhancement at Chick-Fil-A. Excellent in operations management and interpersonal communication, leading to increased efficiency and resolving issues effectively. Skilled in team leadership and problem-solving, as well as training and shift operations.

Overview

1
1
year of professional experience

Work History

Trainer

Chick-fil-A
12.2023 - Current
  • Mentor new hires, resulting in stronger staff development and increased productivity.
  • Lead closing procedure for the entire FOH of the restaurant.
  • Lead team members when the shift lead is not present.
  • Evaluate the effectiveness of training procedures by tracking participant progress and gathering feedback for continuous improvement.

Shift-Leader

Juke-N-Jive Creamery
07.2023 - 12.2023
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues.

Education

High School Diploma -

Forsyth Central Highschool
Forsyth Country, GA
05.2025

Skills

  • Team Leadership
  • Problem-Solving
  • Planning and coordination
  • Public Speaking
  • Operations Management
  • Organizational Skills

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Trainer

Chick-fil-A
12.2023 - Current

Shift-Leader

Juke-N-Jive Creamery
07.2023 - 12.2023

High School Diploma -

Forsyth Central Highschool
Josiah Kern