Josiah Kruse
Melbourne,FL
Summary
Dynamic team player with a proven track record at Mima's Cafe and Tea Bar, excelling in customer service and espresso machine operation. Demonstrated ability to enhance customer satisfaction and loyalty through effective communication and a friendly demeanor. Skilled in cash handling and maintaining cleanliness, contributing to a positive and efficient work environment.
Overview
2
2
years of professional experience
Work History
Barista
Mima's Cafe and Tea Bar
01.2023 - 08.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Cashier/Barista
Bold Cup
05.2022 - 08.2022
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
Dishwasher/Back of House
Le Crave
03.2021 - 08.2021
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
- Washed dishes and assisted in bussing tables.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Used POS system to accurately enter orders and process payments.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
Associate of Arts - Interdisciplinary
Liberty University
Lynchburg, VAHigh School Diploma -
Liberty University Online Academy
Lynchburg, VA05-2024
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Espresso machine operation
- Safe Food Handling
Languages
Spanish
Limited Working
French
Elementary
Timeline
Barista
Mima's Cafe and Tea Bar
01.2023 - 08.2023
Cashier/Barista
Bold Cup
05.2022 - 08.2022
Dishwasher/Back of House
Le Crave
03.2021 - 08.2021
Associate of Arts - Interdisciplinary
Liberty University
High School Diploma -
Liberty University Online Academy
Similar Profiles
Emilie ThorpeEmilie Thorpe
Boba Barista at Mima's CafeBoba Barista at Mima's Cafe
Noah C. FergusonNoah C. Ferguson
Cook / Server / Dishwasher at Tea Bar & Fusion CafeCook / Server / Dishwasher at Tea Bar & Fusion Cafe
Emily CoxEmily Cox
Operations Lead at Tea Bar And Fusion CafeOperations Lead at Tea Bar And Fusion Cafe