Josiah Logan
Rochester
Summary
I am a customer service/community specialist interested in art, photography, design, technology, music, & entrepreneurship.
Overview
11
11
years of professional experience
Work History
Relationship Banker
ESL Federal Credit Union
06.2024 - Current
- Provided excellent customer service by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Answered customer questions and explained available services such to better improve the customer's finances.
- Collaborated with branch team members to improve overall performance and achieve sales targets consistently.
- Was educated on multiple different systems and system processes and adapted to them quickly.
Concessions
The Little Theater
08.2023 - 06.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Provided excellent customer service to the customers, as well as building strong relationships the customers.
Bookstore Clerk
Monroe Community College Bookstore
02.2022 - 02.2023
- Manage and trained stuff
- Textbook order and returns
- Assisted students with financial aid
- Keyholder for the Downtown Bookstore
- Monitored self-checkout systems and provided help in resolving complex problems.
- Collaborated with other staff to support smooth daily operations.
- Applied interpersonal and communication skills to establish selling relationship with customers.
- Performed cash, card and check transactions to complete customer purchases.
- Performed inventory audits at Brighton and Downtown Campus
- Other operational tasks as required
Patient Transporter
Highland Hospital
03.2020 - 01.2022
- Transported patients to testing & treatment units, operating rooms & other areas using moveable beds, wheelchairs & stretchers.
- Assisted with lifting & handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts & overhead lifts.
- Maintained confidentiality of patient data & condition at all times to safeguard health information.
- Warmly greeted patients & visitors & made each feel welcome.
Helping Hands/Lot Attendant
Wegmans
02.2017 - 08.2019
- Retrieve carts from corrals & throughout the parking lot and return to entrance.
- Determined customer needs by asking relevant questions & listening actively to responses.
- Kept facilities clean, neat and organized at all times to give areas professional & fresh appeal.
- Assist customers & their groceries to their vehicle.
- Responded to customer requests efficiently & with knowledgeable assistance.
Clothing Designer/Social Media Marketing Strategist
No Beast Mode Clothing
01.2017 - 07.2019
- Led aesthetic vision & creation of new fashion products.
- Sketched designs for monthly clothing release.
- Scheduled monthly meetings with team members.
- Styled looks for models during photoshoots.
- Brainstormed branding strategies for up & coming releases.
Project Team Member
YFC Organization
07.2015 - 08.2015
- Worked on weekly projects that included improvements to indoor classrooms.
- Prepped/cleaned meeting rooms.
- Organized meeting material.
- Contributed to fundraiser planning.
Project Team Member
Sparq Rochester
07.2014 - 08.2014
- Discussed urban sustainability, environment & wellness.
- Brainstormed ways to make the community better through re-purposed art & education projects.
- Held art show to display finished work.
Education
No Degree - Liberal Arts And General Studies/Interior Design
Monroe Community College
Rochester, NYHigh School Diploma -
World Of Inquiry
Rochester, NYSkills
- Customer Service
- Team Oriented
- Adherence Protocols
- Social Media Marketing
- Excellent Interpersonal Skills
- Leadership
- Strong Work Ethic
Timeline
Relationship Banker
ESL Federal Credit Union
06.2024 - Current
Concessions
The Little Theater
08.2023 - 06.2024
Bookstore Clerk
Monroe Community College Bookstore
02.2022 - 02.2023
Patient Transporter
Highland Hospital
03.2020 - 01.2022
Helping Hands/Lot Attendant
Wegmans
02.2017 - 08.2019
Clothing Designer/Social Media Marketing Strategist
No Beast Mode Clothing
01.2017 - 07.2019
Project Team Member
YFC Organization
07.2015 - 08.2015
Project Team Member
Sparq Rochester
07.2014 - 08.2014
No Degree - Liberal Arts And General Studies/Interior Design
Monroe Community College
High School Diploma -
World Of Inquiry
Similar Profiles
Laura OechsleLaura Oechsle
Universal Banker at ESL Federal Credit UnionUniversal Banker at ESL Federal Credit Union
Ricky PisaneschiRicky Pisaneschi
Relationship Banker at ESL Federal Credit UnionRelationship Banker at ESL Federal Credit Union
Ryan LeblondRyan Leblond
Manager, Fraud Prevention & Investigation at ESL Federal Credit UnionManager, Fraud Prevention & Investigation at ESL Federal Credit Union
Milo ChristensonMilo Christenson
Assistant Manager at U-Haul Moving & Storage of RochesterAssistant Manager at U-Haul Moving & Storage of Rochester
Jim WilkinsonJim Wilkinson
Americas Product Manager, Packaged Systems at Xylem Inc.Americas Product Manager, Packaged Systems at Xylem Inc.