JOSIAH MARIHUGH
Holt,USA
Summary
Driven by a strong work ethic and strive to always be safe on the job while providing high quality work in whichever field I'm employed in. Committed to leveraging extensive problem-solving skills to improve team productivity and operational outcomes to provide value in any situation.
Overview
10
10
years of professional experience
Work History
Delivery Driver
UPS
Lansing, MI
10.2024 - Current
- Delivered rush merchandise on tight schedules to meet customer targets.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Adhered to all applicable traffic laws while driving delivery vehicle.
Co-Founder
Lansing Tint Company
Lansing, MI
07.2023 - Current
- Conducted market research to assess potential opportunities for new products or services.
- Researched competitors' products and services in order to identify gaps in the market.
- Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
- Created and maintained corporate website, marketing materials, and social media accounts.
- Optimized supply chain to reduce materials costs and improve distribution.
- Analyzed customer feedback to improve product offering and services.
- Identified areas of improvement in processes related to operations and sales activities.
- Managed overall workflow of projects from conception to completion.
Package Handler
FedEx
Lansing
06.2023 - 10.2024
- Responsible for precise package handling under tight deadlines
- Guaranteeing safe delivery by adhering to FedEx's high standards
- Navigating a swift-paced work environment effectively
- Leveraging problem-solving skills for smooth shift operations
- Enhancing team performance and overall productivity
Service Advisor
MotorCars Of Lansing
Lansing, MI
08.2022 - 06.2023
- Exemplified customer service by promptly informing clients of service details, timelines, and costs
- Devised accurate estimates by calculating material, supply, and labor costs
- Successfully managed customer issues with strategic problem-solving techniques
- Ensured efficient service delivery to prioritize customer needs
- Maintained comprehensive records of parts required for both customer and internal vehicle repairs
- Facilitated team efficiency by streamlining parts inventory for repairs
Service Advisor
Williams Volkswagen
Lansing, MI
09.2021 - 07.2022
- Boosted customer satisfaction levels by proactively understanding and addressing their needs
- Effectively managed phone-based customer issues, demonstrating strong problem-solving skills
- Educated customers on maintenance protocols, promoting vehicle longevity
- Boosted customer retention through proactive service advice
Delivery Driver
Endurance Logistics
Lansing, MI
09.2020 - 09.2021
- Efficiently navigated routes using GPS technology, ensuring timely deliveries
- Safely operated vehicle in high-traffic areas, maintaining a clean driving record
- Displayed a positive attitude in a fast-paced, customer-centric environment
- Ensured 100% accuracy in order fulfillment, contributing to high customer satisfaction
Warehouse Worker
Meijer
Lansing, MI
05.2019 - 09.2020
- Efficiently handled heavy materials up to 60+ pounds
- Collaborated in loading docks operations
- Exhibited proficiency in pallet truck operation
- Supported team members in achieving daily targets, enhancing overall team performance
Stocker/Sales Cashier
Rogers Natural Foods
Cedar Lake, MI
08.2014 - 05.2019
- Welcomed customers and helped determine their needs
- Answered questions about store policies and addressed customer concerns
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers locate items
- Restocked and organized merchandise in front lanes
- Lifted up to 50+ pounds at once and used forklift to move heavier loads
- Performed cash, card and check transactions to complete customer purchases
Education
GED -
Great Lakes Adventist Academy
Cedar Lake, MI05-2013
Some College (No Degree) - General Studies
Montcalm Community College
Sidney, MISkills
- Route navigation
- Vehicle maintenance
- Order fulfillment
- GPS technology
- Package handling
- Customer relationship management
- Pallet jack and hand truck operation
- Adaptability and flexibility
- Experience in jobs requiring lifting up to 150 pounds
- Valid Driver's license
- Complex Problem-solving
- Commercial driving
Hobbies and Interests
- Anything to do with cars
- Music
- Learning about different vehicles
- Educating others about their vehicles
- Playing musical instruments
Languages
English
Phone - Number
9893045121
Timeline
Delivery Driver
UPS
10.2024 - Current
Co-Founder
Lansing Tint Company
07.2023 - Current
Package Handler
FedEx
06.2023 - 10.2024
Service Advisor
MotorCars Of Lansing
08.2022 - 06.2023
Service Advisor
Williams Volkswagen
09.2021 - 07.2022
Delivery Driver
Endurance Logistics
09.2020 - 09.2021
Warehouse Worker
Meijer
05.2019 - 09.2020
Stocker/Sales Cashier
Rogers Natural Foods
08.2014 - 05.2019
GED -
Great Lakes Adventist Academy
Some College (No Degree) - General Studies
Montcalm Community College
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