Experienced administrator with over six years of leadership, renowned for enhancing operational efficiency and regulatory compliance, seeking to leverage operational and leadership expertise in a business administration role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Professional Development & Industry Engagement
Self-employeed
Norco, CA
06.2024 - Current
Dedicated period to relocation and professional advancement.
Participated in professional development on team leadership, conflict resolution, and employee engagement strategies.
Observed daily operations across small businesses including customer service, scheduling, and workflow management.
EXECUTIVE DIRECTOR
Majestic Care Avon
Avon, IN
09.2021 - 03.2024
Oversaw financial strategies, saving over $1M annually in contract nursing costs, enhancing bottom-line.
Reduced complaint surveys from 8 to 3-4 annually, improving regulatory compliance and achieving 5-star QMs rating.
Implemented retention strategies, boosting campus staff retention to record levels.
Streamlined operations for consistent financial growth without UPL dependency.
INTERIM EXECUTIVE DIRECTOR
Majestic Care
Fort Wayne, IN
11.2020 - 08.2021
Supported operations across multiple campuses, filling Administrator roles and boosting efficiency.
Revitalized key services and programs, enhancing organizational performance.
Focused on labor management, improving workforce productivity and morale.
Hired key leadership, strengthening community leadership and operational stability.
ADMINISTRATOR IN TRAINING
Trilogy Health Services
Anderson, IN
12.2018 - 08.2020
Successfully completed AIT, Administrator in Training, program.
Developed comprehensive understanding of Continuing Care Retirement Community (CCRC) operations focusing on resident safety and care.
Gained strategic insights into healthcare administration, preparing for future leadership roles in Continuing Care Retirement Communities.
Acquired an understanding of smooth operations within a multi-care facility (Assisted/Independent Living, Memory care, and Skilled care)
INTERIM VILLA LIFESTYLE DIRECTOR
Trilogy Health Services
Anderson, IN
05.2018 - 11.2018
Led lifestyle initiatives, enhancing resident engagement. Implemented creative programs, fostering community spirit and improving overall satisfaction.
Streamlined activity planning process, boosting participation rates. Introduced data-driven approach to measure program effectiveness and resident happiness.
HUMAN RESOURCES INTERN
Trilogy Health Services
Kokomo, IN
01.2018 - 04.2018
Analyzed HR processes, identified inefficiencies, and proposed data-driven solutions to streamline operations and enhance employee experience.
<ul>
<li>Delivered comprehensive tutorials on Database Modelling, Information Management, and System Software, simplifying complex concepts for enhanced student understanding.</li>
<li>Guided students through hands-on exercises to develop practical skills and technical confidence.</li>
<li>Facilitated interactive group discussions and Q&A sessions to promote engagement and collaborative learning.</li>
<li>Graded assessments and provided detailed feedback to support academic development and improve performance.</li>
<li>Assisted professors in preparing lecture materials aligned with curriculum goals.</li>
<li>Collaborated with course coordinators to ensure tutorial content met educational standards and industry relevance.</li>
<li>Supported topic coordinators in evaluating student work, ensuring consistent feedback quality.</li>
</ul> at Flinders University<ul>
<li>Delivered comprehensive tutorials on Database Modelling, Information Management, and System Software, simplifying complex concepts for enhanced student understanding.</li>
<li>Guided students through hands-on exercises to develop practical skills and technical confidence.</li>
<li>Facilitated interactive group discussions and Q&A sessions to promote engagement and collaborative learning.</li>
<li>Graded assessments and provided detailed feedback to support academic development and improve performance.</li>
<li>Assisted professors in preparing lecture materials aligned with curriculum goals.</li>
<li>Collaborated with course coordinators to ensure tutorial content met educational standards and industry relevance.</li>
<li>Supported topic coordinators in evaluating student work, ensuring consistent feedback quality.</li>
</ul> at Flinders University
<ul>
<li>Designed engaging lesson plans tailored for diverse learning styles.</li>
<li>Collaborated to develop interdisciplinary projects enhancing student understanding.</li>
<li>Maintained regular communication with parents regarding student performance and needs.</li>
<li>Established a safe, supportive learning environment through positive relationships.</li>
<li>Organized resources and activities to boost student engagement in learning.</li>
<li>Planned classroom activities fostering independent, small group, and large group work.</li>
<li>Attended professional development workshops to remain informed on educational trends.</li>
<li>Promoted positive self-esteem and mutual respect while encouraging a love for learning.</li>
</ul> at the learning jungle<ul>
<li>Designed engaging lesson plans tailored for diverse learning styles.</li>
<li>Collaborated to develop interdisciplinary projects enhancing student understanding.</li>
<li>Maintained regular communication with parents regarding student performance and needs.</li>
<li>Established a safe, supportive learning environment through positive relationships.</li>
<li>Organized resources and activities to boost student engagement in learning.</li>
<li>Planned classroom activities fostering independent, small group, and large group work.</li>
<li>Attended professional development workshops to remain informed on educational trends.</li>
<li>Promoted positive self-esteem and mutual respect while encouraging a love for learning.</li>
</ul> at the learning jungle
<ul><li>Delivered individualized Applied Behavior Analysis (ABA) therapy to children and adolescents with Autism Spectrum Disorder (ASD) and developmental disabilities.</li><li>Accurately collected, recorded, and analyzed client data to track progress and ensure fidelity to treatment plans designed by the BCBA.</li><li>Utilized evidence-based interventions to increase communication, social, and adaptive skills while decreasing maladaptive behaviors.</li><li>Supervised and trained new RBTs and staff in ABA principles, data collection, and behavior intervention strategies.</li><li>Provided mentorship, feedback, and support to RBT team members to ensure consistency and quality of services.</li><li>Collaborated closely with BCBAs to review data, implement program modifications, and ensure treatment integrity.</li><li>Partnered with parents and caregivers to reinforce ABA techniques and promote skill generalization at home and in the community.</li><li>Conducted parent training sessions and maintained strong communication to ensure family engagement and progress transparency.</li><li>Assisted in program updates and documentation, maintaining accurate session notes and data systems (e.g., Catalyst, CentralReach, Rethink).</li><li>Implemented individualized Behavior Intervention Plans (BIPs) using reinforcement, prompting, and de-escalation strategies.</li><li>Responded effectively to behavioral crises, prioritizing client safety and maintaining a calm therapeutic environment.</li><li>Collaborated with multidisciplinary teams including speech, occupational, and physical therapists to ensure coordinated care.</li><li>Participated in ongoing supervision, professional development, and training to uphold BACB ethical and clinical standards.</li><li>Modeled professionalism, integrity, and high ethical standards in all client and staff interactions.</li></ul> at Essential Behavior Group, LLC<ul><li>Delivered individualized Applied Behavior Analysis (ABA) therapy to children and adolescents with Autism Spectrum Disorder (ASD) and developmental disabilities.</li><li>Accurately collected, recorded, and analyzed client data to track progress and ensure fidelity to treatment plans designed by the BCBA.</li><li>Utilized evidence-based interventions to increase communication, social, and adaptive skills while decreasing maladaptive behaviors.</li><li>Supervised and trained new RBTs and staff in ABA principles, data collection, and behavior intervention strategies.</li><li>Provided mentorship, feedback, and support to RBT team members to ensure consistency and quality of services.</li><li>Collaborated closely with BCBAs to review data, implement program modifications, and ensure treatment integrity.</li><li>Partnered with parents and caregivers to reinforce ABA techniques and promote skill generalization at home and in the community.</li><li>Conducted parent training sessions and maintained strong communication to ensure family engagement and progress transparency.</li><li>Assisted in program updates and documentation, maintaining accurate session notes and data systems (e.g., Catalyst, CentralReach, Rethink).</li><li>Implemented individualized Behavior Intervention Plans (BIPs) using reinforcement, prompting, and de-escalation strategies.</li><li>Responded effectively to behavioral crises, prioritizing client safety and maintaining a calm therapeutic environment.</li><li>Collaborated with multidisciplinary teams including speech, occupational, and physical therapists to ensure coordinated care.</li><li>Participated in ongoing supervision, professional development, and training to uphold BACB ethical and clinical standards.</li><li>Modeled professionalism, integrity, and high ethical standards in all client and staff interactions.</li></ul> at Essential Behavior Group, LLC