Summary
Overview
Work History
Education
Certification
Timeline
Generic

Josiah Marx

Norco

Summary

Experienced administrator with over six years of leadership, renowned for enhancing operational efficiency and regulatory compliance, seeking to leverage operational and leadership expertise in a business administration role.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Professional Development & Industry Engagement

Self-employeed
Norco, CA
06.2024 - Current
  • Dedicated period to relocation and professional advancement.
  • Participated in professional development on team leadership, conflict resolution, and employee engagement strategies.
  • Observed daily operations across small businesses including customer service, scheduling, and workflow management.

EXECUTIVE DIRECTOR

Majestic Care Avon
Avon, IN
09.2021 - 03.2024
  • Oversaw financial strategies, saving over $1M annually in contract nursing costs, enhancing bottom-line.
  • Reduced complaint surveys from 8 to 3-4 annually, improving regulatory compliance and achieving 5-star QMs rating.
  • Implemented retention strategies, boosting campus staff retention to record levels.
  • Streamlined operations for consistent financial growth without UPL dependency.

INTERIM EXECUTIVE DIRECTOR

Majestic Care
Fort Wayne, IN
11.2020 - 08.2021
  • Supported operations across multiple campuses, filling Administrator roles and boosting efficiency.
  • Revitalized key services and programs, enhancing organizational performance.
  • Focused on labor management, improving workforce productivity and morale.
  • Hired key leadership, strengthening community leadership and operational stability.

ADMINISTRATOR IN TRAINING

Trilogy Health Services
Anderson, IN
12.2018 - 08.2020
  • Successfully completed AIT, Administrator in Training, program.
  • Developed comprehensive understanding of Continuing Care Retirement Community (CCRC) operations focusing on resident safety and care.
  • Gained strategic insights into healthcare administration, preparing for future leadership roles in Continuing Care Retirement Communities.
  • Acquired an understanding of smooth operations within a multi-care facility (Assisted/Independent Living, Memory care, and Skilled care)

INTERIM VILLA LIFESTYLE DIRECTOR

Trilogy Health Services
Anderson, IN
05.2018 - 11.2018
  • Led lifestyle initiatives, enhancing resident engagement. Implemented creative programs, fostering community spirit and improving overall satisfaction.
  • Streamlined activity planning process, boosting participation rates. Introduced data-driven approach to measure program effectiveness and resident happiness.

HUMAN RESOURCES INTERN

Trilogy Health Services
Kokomo, IN
01.2018 - 04.2018
  • Analyzed HR processes, identified inefficiencies, and proposed data-driven solutions to streamline operations and enhance employee experience.

Education

Bachelor of Business Administration -

Indiana Wesleyan University
Marion, IN
05-2018

Certification

  • NHA Indiana: LIC #14005780A

Timeline

Professional Development & Industry Engagement

Self-employeed
06.2024 - Current

EXECUTIVE DIRECTOR

Majestic Care Avon
09.2021 - 03.2024

INTERIM EXECUTIVE DIRECTOR

Majestic Care
11.2020 - 08.2021

ADMINISTRATOR IN TRAINING

Trilogy Health Services
12.2018 - 08.2020

INTERIM VILLA LIFESTYLE DIRECTOR

Trilogy Health Services
05.2018 - 11.2018

HUMAN RESOURCES INTERN

Trilogy Health Services
01.2018 - 04.2018

Bachelor of Business Administration -

Indiana Wesleyan University
Josiah Marx