Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Josiah Norris

Josiah Norris

Grand Blanc,MI

Summary

Driven by a commitment to continuous improvement and exceptional customer service, I honed my skills at Oliver Ts Market, leading teams to enhance performance and satisfaction. By focusing on employee mentoring and paying attention to detail, I developed inclusive menus and simplified inventory processes, which resulted in a significant reduction in waste and costs. I am skilled in baking and have a deep understanding of baking times, methods, temperatures, and flavors. Well-versed in proper function and maintenance of bakery utensils and equipment. Food in general has a strong passion for me, especially when it's combined with serving people, which is one of my favorite things, and pairing it with food, which is one of my favorite passions, is a perfect match.

Overview

2
2
years of professional experience

Work History

Manager in Training

Jimmy John's
07.2024 - 09.2024
  • Enhanced team performance by implementing effective training strategies and management techniques.
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
  • Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.

Head Baker

Oliver Ts Market
03.2023 - 07.2024
  • Mentored junior bakers in developing their skills through hands-on training sessions and constructive feedback.
  • Increased customer satisfaction by consistently delivering high-quality baked goods and maintaining a clean, organized work environment.
  • Maintained detailed records of production outputs daily, allowing for proactive adjustments as needed to meet demand fluctuations swiftly.
  • Developed new recipes while adhering to dietary restrictions, resulting in a more inclusive menu offering for diverse clientele.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Prepared dough for variety of pastries, cakes and breads.
  • Cleaned and maintained kitchen equipment and oven.

Education

High School Diploma -

Grand Blanc High School
12500 Holly Rd Grand Blanc, MI
05.2022

Skills

  • Customer Service
  • Employee Mentoring
  • Teamwork and Collaboration
  • Attention to Detail
  • Self Motivation
  • Continuous Improvement

Timeline

Manager in Training

Jimmy John's
07.2024 - 09.2024

Head Baker

Oliver Ts Market
03.2023 - 07.2024

High School Diploma -

Grand Blanc High School
Josiah Norris