Summary
Overview
Work History
Education
Skills
After school goals
Affiliations
References
Timeline
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Josiah Northey

Land O' Lakes,FL

Summary

Dynamic and results-oriented Barista with a proven track record at Starbucks, where I honed my customer service and espresso machine operation skills. Excelled in a fast-paced environment, significantly increasing sales through effective upselling. Adept at leading teams and training new hires, showcasing strong leadership and communication abilities.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
Wesley Chapel, FL
11.2020 - Current
  • Learned many customer service skills
  • Learned how function in a high stress environment
  • Trained new hires on all company aspects
  • Helped with launching new product and material
  • Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
  • Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.

Education

Bachelor of Arts - Management

Saint Leo University
05-2027

High school diploma -

Pepin Academies Pasco
New Port Richey, FL
05-2023

Skills

  • Management
  • Problem-solving
  • Communication
  • Leadership
  • Customer service
  • Intermediate Spanish
  • Espresso machine operation
  • Point of sale operation
  • Food Pulls
  • Inventory counts

After school goals

After college I plan to enter the hospitality and or flight industry. I have a passion for helping people and travelling.

Affiliations

  • 2nd Place In Barista Championships
  • Gained title of BArista Trainer nine months in to working for company

References

References available upon request.

Timeline

Barista

Starbucks
11.2020 - Current

Bachelor of Arts - Management

Saint Leo University

High school diploma -

Pepin Academies Pasco
Josiah Northey