Josiah Plain
Baton Rouge,LA
Summary
Dynamic and results-oriented professional with a proven track record at Mr Doug Foval, excelling in customer service and inventory management. Leveraged complaint resolution and adaptability skills to enhance customer satisfaction and streamline operations. Achieved a significant improvement in service efficiency and product knowledge, demonstrating exceptional multitasking and organizational abilities.
Overview
2025
2025
years of professional experience
Work History
Customer Service Representative
Mr Doug Foval
- Responded to customer requests for products, services, and company information.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Created and maintained detailed database to develop promotional sales.
- Maintained up-to-date knowledge of product and service changes.
Stocker
Eric Lane
01.2020 - Current
- Performed inventory control, such as counting, and stocking merchandise.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Managed timely and effective replacement of damaged or missing products.
Education
None - Computer Science
Southern University And A&M College
Baton Rouge, LATara High
Baton Rouge, LASkills
- Scheduling
- Complaint resolution
- Account updating
- Researching
- Service upselling
- Lead generation
- Staff training
- De-escalation techniques
- Complaint handling
- Stress management
- Information security
- Payment processing
- Documentation
- Report transcription
- Multitasking and organization
- Product sales
- Tactful and diplomatic
- Filing
- Data collection
- Adaptability and flexibility
- Credit card payment processing
- Materials transport
- Call center procedures
- Calendaring
Timeline
Stocker
Eric Lane
01.2020 - Current
Customer Service Representative
Mr Doug Foval
None - Computer Science
Southern University And A&M College
Tara High
Similar Profiles
Rowan CoartneyRowan Coartney
Teacher's Assistant for StRUT at Eduprize Schools, Doug TaysomTeacher's Assistant for StRUT at Eduprize Schools, Doug Taysom
Jacob AndreaccioRoseJacob AndreaccioRose
Hoppper Fleet Over the Road CDL Driver at Doug AndursHoppper Fleet Over the Road CDL Driver at Doug Andurs
Lynn WightmanLynn Wightman
Sales Manager at Doug Smith KiaSales Manager at Doug Smith Kia
Rhemi LeeRhemi Lee
Student Volunteer at Heal 360Student Volunteer at Heal 360
Sarah ZeringueSarah Zeringue
Patient Access Associate at Baton Rouge Orthopaedic ClinicPatient Access Associate at Baton Rouge Orthopaedic Clinic