Josiah Robinson
Curbside Lead
Stow,OH
Summary
Dedicated, hard worker with over five years of experience in general maintenance and custodial work (not listed here). More than one year of experience in driving commercially, and more than 3 years of customer service. Employee with eagerness to learn new skills, and uses constructive criticism to improve job performance on a daily basis.
Overview
4
4
years of professional experience
Work History
Curbside Lead/Assistant Manager
Giant Eagle
Cuyahoga Falls, OH
11.2022 - Current
- Assigned work and delegated responsibilities in an efficient manner.
- Handled cash transactions accurately while following proper security protocols.
- Resolved customer complaints in a professional and timely manner while being friendly and personable.
- Provided guidance and support to other co-workers on a regular basis.
- Followed corporate curbside policies when shopping, gathering and exporting customer orders.
- Completed thorough closing and shift change duties to maintain top quality standards every day.
- Directed and led employees, supervising daily operations to ensure all orders completed on time.
Warehouse Worker
Amazon
Akron, OH
07.2021 - 06.2022
- Executed an array of duties such as receiving and processing incoming stock and materials, and picking/fulfilling orders from stock.
- Cleared tote jams from an automated conveyor belt.
- Gave input on safety concerns to have implemented where necessary.
- Worked above company standards for expected pick rate.
- Performed other roles in the warehouse whenever requested by management.
Delivery Driver
Marco's Pizza
Stow, OH
03.2020 - 07.2021
- Assisted with food preparation and opening duties.
- Maintained a clean and sanitary service cycle.
- Operated a register for customer payment on a regular basis.
- Communicated directly with customers to ensure top quality service and follow their requested delivery instructions.
- Answered incoming phone calls for placing orders and handled customer complaints as needed.
Education
High School Diploma -
CVCA
Stow, OH05-2016
Skills
- Health and Safety Compliance
- Product and Service Knowledge
- Customer Relations
- Staff Management
- Retail Operations
References
- Giant Eagle Manager - Charles St. John: charles.stjohn@gianteagle.com
- Amazon Supervisor - Cory Mannarino: cmannarino13@gmail.com
- Other references provided if requested.
Timeline
Curbside Lead/Assistant Manager
Giant Eagle
11.2022 - Current
Warehouse Worker
Amazon
07.2021 - 06.2022
Delivery Driver
Marco's Pizza
03.2020 - 07.2021
High School Diploma -
CVCA