Josiah Seif
Sherman,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
2
2
years of professional experience
Work History
Office Coordinator
Illinois Environmental Protection Agency
Springfield, IL
10.2022 - 10.2024
- Created and maintained filing systems, both paper and electronic.
- Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
- Answered incoming telephone calls, determined purpose of callers, and forwarded calls to appropriate personnel or department.
- Compiled data, tracked changes, and created reports in Excel spreadsheets.
- Provided administrative support for all departments in the organization as necessary.
- Developed productive working relationships with customers through courteous service via phone or email correspondence.
- Assisted with special projects as requested from time-to-time by management team.
- Managed daily mail distribution including sorting out incoming and outgoing mail.
- Collaborated closely with staff to effectively smooth and improve office operations.
- Instructed new hires on administrative procedures and company policies, closely checking work to verify performance.
- Supported internal team members with technical knowledge, operational support and exemplary customer service.
- Managed and distributed incoming and outgoing mail and packages for staff.
- Supported other teams with various administrative tasks when required.
- Updated contact information lists regularly in accordance with company policy.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Resolved customer complaints or answered customers' questions.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Guided employees in handling difficult or complex problems.
- Interpreted and explained work procedures and policies to brief staff.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
Education
Associate of Arts - Liberal Arts And General Studies
Lincoln Land Community College
Springfield, IL05-2007
High School Diploma -
Williamsville High School
Williamsville, IL05-2003
Skills
- Communication
- Analytical and Critical Thinking
- Active Listening
- Quality Assurance
- Problem Resolution
- Remote Office Availability
- PPE Compliance
- Microsoft Word
- PPE use
- Data Entry
- Good Telephone Etiquette
- Dependable and Responsible
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Organization and Time Management
- Organizational Skills
Timeline
Office Coordinator
Illinois Environmental Protection Agency
10.2022 - 10.2024
Associate of Arts - Liberal Arts And General Studies
Lincoln Land Community College
High School Diploma -
Williamsville High School
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