Josiah Serrano
San Antonio,TX
Summary
My name is Josiah Serrano. I am committed to developing strong leadership and communication skills, and I aim to excel while supporting others. My goal is to go above and beyond, demonstrating my abilities and contributing positively to your team.
Overview
4
4
years of professional experience
Work History
Busser/Dishwasher
Bill Miller BBQ
2023.08 - Current
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Assisted servers in providing efficient service for improved guest experiences.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Supported team members with additional tasks, promoting a positive work environment.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
Percussion Mover / Stage Crew
Company, Tobin Center - American Classic
2022.03 - 2024.06
- American Classic is where bands, choirs, and orchestras come out to perform in multiple theaters/places
- I volunteered to be a percussion mover due to my experience in handling percussion/drum equipment, and I also helped with stage crew position as well
Drumline Captain
Company, Southwest Legacy High School - Marching Band/Wind Ensemble
2020.07 - 2024.06
- marching band and band experience from my high school
- Was one of the best percussionist and was the Drumline Captain for the Southwest Legacy Band..
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
Order Taker
Company, Birriera Tacos - My Tio's work
2021.06 - 2021.08
- I worked a few months for my Tio at his taco van, and I was taking orders for the people and giving the order tickets
- I kept count of the money, tickets, and making sure inside the bags had napkins, spoons/forks, and the receipt.
Education
High School Diploma - Multidisciplinary Studies
06.2024
* Top 3 of my Class
* Captain/Band Leadership within the Southwest Legacy for 2 years!
* Volunteered for the Music Association for 3 years (TMEA)
* Straight As throughout 4 years of high school
* rewarded Drum-line Captain title
* award drum solo award
Degree -
06.2020
Skills
- Leadership skills
- Communication skills
- Teamwork Skills
- Problem Solving Skills
- Quick Learning skills
- Time Management
- Cleaning and sanitizing
- Table Bussing
Awards
- Awarded Straight A honor roll at Resnik Middle School/Legacy High school
- Awarded Drumline Captain at Southwest Legacy High School
- Awarded UiL Sweepstakes for Band/Marching Band
Timeline
Busser/Dishwasher - Bill Miller BBQ
2023.08 - Current
Percussion Mover / Stage Crew - Company, Tobin Center - American Classic
2022.03 - 2024.06
Order Taker - Company, Birriera Tacos - My Tio's work
2021.06 - 2021.08
Drumline Captain - Company, Southwest Legacy High School - Marching Band/Wind Ensemble
2020.07 - 2024.06
Southwest Legacy High School - High School Diploma , Multidisciplinary Studies
Resnik Middle School - Degree,
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