JOSIAH TAYLOR
Orlando,USA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Seasoned Courtesy Clerk providing outstanding customer service to leave good impression. Skilled in answering questions about merchandise, handling returns and refunds and assisting cashiers at checkout. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking and trustworthy individual seeking team-oriented environment. Adept in multitasking and maintaining grace and efficiency in high-pressure situations to serve customer needs, deliver exceptional service and boost business revenues. Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Efficient Human Resources Assistant performs variety of clerical and technical support services for HR department. Supports pre-employment, staffing and on-boarding processes and troubleshoots issues to meet company needs. Exhibits high level of discretion to handle sensitive and confidential information.
Overview
5
5
years of professional experience
Work History
COURTESY CLEK
Sprouts Farmers Market
Orlando, USA
01.2023 - 03.2024
- Greeted customers and provided assistance in locating items.
- Inspected customer bags to ensure no shoplifting occurred.
- Assisted customers with product selection and answered questions about store policies.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Provided excellent customer service by being friendly and courteous at all times.
- Assisted with price checks, go-backs, and replenishing supplies.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Took unwanted items from checkout to proper location.
- Escorted customers to desired merchandise location.
- Followed best practices for bagging items in reusable, plastic and paper bags.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Directed customers to product locations throughout store to help find requested items.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
HOPSITAL HOUSEKEEPER
Crothall Healthcare Services
Orlando, USA
12.2022 - 01.2023
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances
- Practiced established infection control methods to reduce risks to patients, families, and medical staff
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment
- Used chemicals by following safety protocols and procedures to avoid burns and injuries
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming oors, making beds, and restocking bathroom items
- Veried cleanliness and organization of storage areas and carts
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture
- Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas
- Disposed of trash and recyclables each day to avoid waste buildup
- Removed waste paper and other trash from premises to designated area
- Cleaned elevators, glass, and planters in public areas
- Restocked room supplies such as facial tissues for personal touch with every job
- Documented and reported necessary facility and building repairs observed
- Trained new employees on departmental procedures and provided assistance in nding cleaning supplies
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, oors and toilets
- Performed daily facility checklists for cleaning oors, wiping down glass entryways and collecting trash
- Emptied waste paper and other trash from premises and moved to appropriate receptacles
- Kept public pathways clear of safety hazards and spills with regular checks and attention
- Used vacuum and shampooers to clean carpeted areas in oces, lobbies and corridors
- Maintained optimal supply levels to meet daily and special cleaning needs
- Cleaned walls and ceilings with special reach tools following regular schedule
- Supervised supplies in inventory and submitted reorder requests
- Used organic-based chemicals to disinfect oors, counters and furniture.
CLUB ATTENDANT
24 Hour Fitness
Orlando, USA
08.2022 - 12.2022
- Restocked items and updated head custodian on inventory usage and supply needs
- Leveraged protective gear while using dangerous materials or heavy equipment to prevent accidents
- Reported unusual occurrences and faulty equipment to supervisor for immediate remediation
- Calculated supplies needed to keep cleaning and sanitizing equipment stocked
- Operated equipment to move custodial supplies around different areas of building
- Kept custodian equipment and machinery in working condition
- Cleaned restrooms, lobbies and other high-trace spaces to meet sanitary regulations
- Cleaned and polished furniture and xtures
- Sanitized and cleaned equipment and surfaces with solvents
- Mixed cleaners and solvents to prepare cleaning solutions according to specications
- Used proper equipment and chemicals to safely treat diverse ooring
- Gathered and emptied trash and deposited recycling into appropriate receptacles
- Swept and mopped oors and vacuumed carpets
- Dusted and wiped down decorative structures, baseboards and common surfaces.
LABORER
MOR PPM
Palatka, USA
01.2022 - 08.2022
- Vacuumed oors and dusted furniture to maintain organized, professional appearance at all times
- Removed nger marks and smudges from doors, frames and glass partitions to enhance shine
- Employed deep-cleaning techniques for areas in need of additional sanitation
- Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airow
- Disinfected bathrooms and eliminated mold and soap scum from shower stalls and bathtubs
- Sanitized bathrooms, kitchens and other germ-prone areas
- Worked with speed and eciency to meet all job requirements
- Cared for ooring by sweeping or vacuuming debris, steaming and scrubbing stains and moping hard surfaces
- Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests
- Understood and followed verbal and written instructions to complete work correctly
- Worked alongside team to accomplish work goals according to schedule
- Prepared job sites by removing debris and setting up materials and tools
- Organized materials, tools, and equipment to supply team members
- Performed general housekeeping and cleaning tasks
- Identied and reported hazards on job sites to prevent accidents and injuries
- Observed site safety rules to maximize protections for team members and equipment
- Followed instructions and safety protocols to prevent accidents and injuries
- Cleaned and maintained tools, equipment and worksites.
TEAM MEMBER
Firehouse Subs
Palatka, USA
06.2021 - 07.2021
- Workow prioritization
- Aiming to leverage my abilities to successfully ll the role at your company
- Surfaces
- Used proper chemicals and cleaning materials to optimal dilution and cleaned specic surfaces followed client requests
- Kept work areas clean, organized, and safe to promote eciency and team safety
- Addressed and resolved customer complaints in polite and professional manner
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
LABORER
MOR PPM
Palatka, USA
01.2021 - 05.2021
- Vacuumed oors and dusted furniture to maintain organized, professional appearance at all times
- Removed nger marks and smudges from doors, frames and glass partitions to enhance shine
- Employed deep-cleaning techniques for areas in need of additional sanitation
- Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airow
- Disinfected bathrooms and eliminated mold and soap scum from shower stalls and bathtubs
- Sanitized bathrooms, kitchens and other germ-prone areas
- Worked with speed and eciency to meet all job requirements
- Cared for ooring by sweeping or vacuuming debris, steaming and scrubbing stains and moping hard surfaces
- Used proper chemicals and cleaning materials to optimal dilution and cleaned specic surfaces followed client requests
- Understood and followed verbal and written instructions to complete work correctly
- Worked alongside team to accomplish work goals according to schedule
- Prepared job sites by removing debris and setting up materials and tools
- Organized materials, tools, and equipment to supply team members
- Performed general housekeeping and cleaning tasks
- Identied and reported hazards on job sites to prevent accidents and injuries
- Observed site safety rules to maximize protections for team members and equipment
- Followed instructions and safety protocols to prevent accidents and injuries
- Cleaned and maintained tools, equipment and worksites.
TEAM MEMBER
Panda Express
Saint Augustine, USA
08.2020 - 01.2021
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention
- Advised guests about available products and services to meet individual needs
- Resolved customer conicts using expert knowledge of company operations and savvy communication skills
- Maintained transaction security by verifying payment cards against identication
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation
- Handled high volume of incoming and outgoing telephone calls to meet daily business demand
- Kept kitchen, counter and dining areas cleaned and sanitized
- Accurately operated cash register to process customer payments
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas
- Kept drawer balanced by accurately processing cash, credit and debit payments
- Replenished serving stations with fresh food and cleaned up spills
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins
- Documented customer orders and conveyed special requests to kitchen staff
- Brewed coffee and tea and changed out drink station syrups
- Filled out daily shift log to record amount of food prepared, used and leftover
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables
- Reconciled receipt totals, cash and credit payments to address shortages
- Observed customer purchases in line and differentiated between standard portions
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
HUMAN RESOURCES ASSISTANT
Saint John River State College
Palatka, USA
11.2019 - 05.2020
- Filed paperwork, sorted, and delivered mail and maintained oce organization
- Answered and redirected incoming phone calls for oce
- Created and completed personnel action forms for hires, terminations, title changes and terminations
- Coordinated employee training programs to improve productivity and performance
- Processed employee termination paperwork at direction of supervisory staff
- Conducted exit interviews with terminated employees.
EXPRESS DETAILER
Auto Spa
Palatka, USA
08.2019 - 10.2019
- Maintained clean, tidy and safe work environment
- Vacuumed interiors of vehicles to remove dirt and debris
- Washed, waxed, and buffed vehicle bodies for professional shine
- Collected and disposed of trash in vehicle console spaces and under seats
- Shined vehicle windows and windshields to remove water spots
- Washed cars and trucks daily for auto dealership
- Provided exceptional customer service and addressed customer inquiries
- Followed safety guidelines for cleaning vehicles and equipment.
Education
HIGH SCHOOL DIPLOMA -
Saint Johns River State College
05.2019
Skills
- Store Cleaning
- Price Checking
- Strong Work Ethic
- Teamwork and Collaboration
- Cart returns understanding
- POS system operations
- Customer Assistance
- Shelf Stocking
- Complaint resolution
- Positive Attitude
- Store maintenance
- Point of sale systems
- Menu Memorization
- Cash Register Operation
- Food safety understanding
- Customer Engagement
- Workplace Safety
- Accuracy and efficiency
- Cleaning and organization
- Quick Learner
- Cleanliness and sanitation
- Communication Management
- Personnel records maintenance
- HR policies
- Administrative Skills
Affiliations
- culinary and bartending Enthusiast
- musician
- playing video games
- archery
References
References available upon request.
Timeline
COURTESY CLEK
Sprouts Farmers Market
01.2023 - 03.2024
HOPSITAL HOUSEKEEPER
Crothall Healthcare Services
12.2022 - 01.2023
CLUB ATTENDANT
24 Hour Fitness
08.2022 - 12.2022
LABORER
MOR PPM
01.2022 - 08.2022
TEAM MEMBER
Firehouse Subs
06.2021 - 07.2021
LABORER
MOR PPM
01.2021 - 05.2021
TEAM MEMBER
Panda Express
08.2020 - 01.2021
HUMAN RESOURCES ASSISTANT
Saint John River State College
11.2019 - 05.2020
EXPRESS DETAILER
Auto Spa
08.2019 - 10.2019
HIGH SCHOOL DIPLOMA -
Saint Johns River State College