Summary
Overview
Work History
Education
Skills
Timeline
Generic
Josiah Taylor

Josiah Taylor

Bear,DE

Summary

Professional with proven expertise in driving event sales and coordination. Strong background in creating successful event strategies, negotiating contracts, and building client relationships. Valued team player known for adaptability, collaboration, and delivering measurable results in fast-paced environments. Skills include event planning, sales forecasting, and effective communication.

Overview

6
6
years of professional experience

Work History

Event Coordinator

St. Anne's Country Club
02.2025 - Current
  • Assisted in planning and organizing events to ensure seamless execution.
  • Coordinated logistics including venue selection, catering, and audiovisual needs.
  • Facilitated smooth transitions between event segments by creating detailed schedules and providing clear communication to staff and participants.
  • Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
  • Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Developed detailed timelines and checklists to streamline event operations.
  • Gathered feedback from participants to improve future event planning processes.
  • Collaborated with vendors to secure necessary materials and services on time.
  • Maintained organized event files for efficient access to critical information.
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
  • Brainstormed and implemented creative event concepts and themes.
  • Coordinated with vendors to deliver exceptional catering and audiovisual services during events.

Bartender

St. Anne's Country Club
08.2024 - 02.2025
  • Crafted and served a variety of cocktails and beverages to enhance guest experience.
  • Provided exceptional customer service by engaging with patrons and addressing their needs promptly.
  • Maintained cleanliness and organization of bar area to meet health and safety standards.
  • Adapted quickly to high-pressure environments during busy shifts, maintaining efficiency and accuracy.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Bartender

Gus's Crab Shack
04.2024 - 08.2024
  • Managed bar inventory, ensuring timely replenishment of supplies and minimizing waste.
  • Collaborated with kitchen staff to coordinate food and beverage pairings for special events.
  • Assisted in training new bartenders on standard operating procedures and cocktail preparation techniques.
  • Implemented feedback from customers to improve drink offerings and overall service quality.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Server

Applebee's Grill + Bar
04.2022 - 08.2024
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Collaborated with kitchen staff to ensure timely and accurate food delivery.
  • Managed multiple tables efficiently, demonstrating strong time management skills.
  • Assisted in training new servers on menu knowledge and service standards.
  • Processed payments accurately using point-of-sale systems to maintain financial integrity.
  • Maintained cleanliness and organization of dining area to enhance guest satisfaction.
  • Upsold menu items effectively, contributing to overall sales growth and customer engagement.
  • Resolved customer complaints promptly, fostering a welcoming atmosphere and loyalty.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Warehouse Worker

Amazon
11.2020 - 04.2022
  • Operated pallet jacks and forklifts to efficiently move goods throughout warehouse
  • Inspected incoming shipments for quality and accuracy before stocking shelves
  • Maintained organized inventory systems using barcode scanners and inventory management software
  • Collaborated with team members to optimize workflows and reduce processing times
  • Assisted in preparation of outgoing orders, ensuring timely delivery to customers
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.

Call Center Representative

Pace University
09.2019 - 03.2020
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Maintained accurate records of customer interactions using CRM software.
  • Collaborated with team members to enhance customer service protocols and improve workflows.
  • Trained new representatives on call handling procedures and company policies.
  • Implemented feedback mechanisms to gather insights and improve service quality.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.

Education

MBA - Business Management

Pace University
New York, NY
06-2023

High School Diploma -

Caravel Academy
Bear, DE
06-2019

Skills

  • Event planning
  • Project management
  • Scheduling
  • Time management
  • Guest relations
  • Client relationship development

Timeline

Event Coordinator

St. Anne's Country Club
02.2025 - Current

Bartender

St. Anne's Country Club
08.2024 - 02.2025

Bartender

Gus's Crab Shack
04.2024 - 08.2024

Server

Applebee's Grill + Bar
04.2022 - 08.2024

Warehouse Worker

Amazon
11.2020 - 04.2022

Call Center Representative

Pace University
09.2019 - 03.2020

MBA - Business Management

Pace University

High School Diploma -

Caravel Academy

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