Josiah Thompson

• Provided top quality customer service my finding the customer’s needs and fulfilling them.
• Solicited credit and rewards program my explaining the great benefits and how it would help the customer.
• Regularly met and exceeded rewards and credit goals by preserving and staying consistent.
• Pivoted when needed to help assist in other parts of the store.
• Received positive feedback surveys from customers regularly.

• Merchandised items to planogram standards in an efficient manner.
• Ensured assigned department was enjoyable for customers to shop in.
• Led Omni during the holidays by fulfilling BOPUS orders in a timely

manner and meeting goals in SFS.

• Trained new associates in unloading the truck, merchandising, and Omni.
• Helped in other departments as needed.

• Unloaded the truck and regularly met goals in timeliness.
• Assisted customers on the sales floor with their needs.
• Fulfilled Omni orders in a timely manner.
• Helped meet goals in Price Changes.
• Promoted loyalty programs during POS.