Josiah Thornton
Johnson City,TN
Summary
I am accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Very quick to learn as well as follows rules and regulations to insure safety and quality.
Overview
3
3
years of professional experience
Work History
Food Runner
White Duck Taco Shop
07.2023 - 12.2023
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Cook
Mulligans Irish Pub
10.2022 - 07.2023
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Bouncer/Restaurant Waiter
Numans Pool Hall
12.2021 - 01.2023
- Ensured patron safety by effectively monitoring and controlling crowds in a timely manner.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Improved staff response time with efficient coordination of security personnel during incidents.
- Collaborated with management to develop security protocols, resulting in smoother operations and increased safety measures.
- Prevented potential altercations by quickly identifying intoxicated individuals and diplomatically removing them from the premises.
Data Entry Clerk
Advanced Call Center Technologies LLC
02.2021 - 11.2021
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Increased team efficiency by training new data entry clerks on company software, processes, and best practices.
- Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
Education
High School Diploma -
Leesville Road High School
Raleigh, NC06.2002
Skills
Although I've been in the restaurant industry for just under 25 years, I've also ventured out and worked in general labor jobs such as : basic electrical, carpentry, framing, trim work, metal fabrication, certified forklift operator, demo/remodeling, metal roofing, and quite a few more
Timeline
Food Runner
White Duck Taco Shop
07.2023 - 12.2023
Cook
Mulligans Irish Pub
10.2022 - 07.2023
Bouncer/Restaurant Waiter
Numans Pool Hall
12.2021 - 01.2023
Data Entry Clerk
Advanced Call Center Technologies LLC
02.2021 - 11.2021
High School Diploma -
Leesville Road High School
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