Josiah Trumbull
Harlan,IN
Summary
Proven Shift Manager at Arby’s Restaurant with a track record of enhancing operations and increasing productivity through strategic team training and workflow optimization. Recognized for excellence in quality assurance and leadership, leading to significant improvements in customer service and operational efficiency. Expertise in equipment operation and safety protocols, reflecting a strong commitment to maintaining high standards of excellence and safety.
Overview
3
3
years of professional experience
Work History
Mixer
Baughman Tile Company
Paulding, OH
11.2024 - Current
- Adhered to strict safety and QA standards.
- Weighed materials and ingredients with accuracy.
- Monitored the overall mix during live events or studio sessions to make sure it was balanced and consistent.
- Received items and orders and checked items for quality and accuracy against documentation.
- Controlled start-up and operating schedule for equipment.
- Tested mixes for safety, accuracy and adherence to regulations.
Shift Manager
Arbys Resturant
Fort Wayne , IN
07.2022 - 11.2024
- Provided coaching and guidance to team members when necessary to improve performance.
- Enhanced operations and boosted productivity through employee training, coaching and assignments.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
- Observed and monitored utilization of equipment.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Analyzed sales data to identify trends and areas for improvement.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Conferred with management and subordinates to resolve problems or complaints.
- Identified needs of customers promptly and efficiently.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Communicated with other shift managers to facilitate continuum of customer service.
- Maintained cleanliness and organization of work area.
Education
High School Diploma -
Indiana Connections
Indiana 05-2025
Skills
- Product inspection
- Loading and unloading
- Quality assurance
- Waste reduction
- Cost control
- Machinery cleaning
- Sanitation procedures
- Workflow improvement
- Safety processes and regulations
- Critical control points
- Recipe formulation
- Equipment operation
- Packaging and labeling
- Product testing
- Pallet jack use
- Heavy duty machinery
- Efficiency improvement
- Order picking
Timeline
Mixer
Baughman Tile Company
11.2024 - Current
Shift Manager
Arbys Resturant
07.2022 - 11.2024
High School Diploma -
Indiana Connections
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