Summary
Overview
Work History
Education
Skills
Timeline
Generic
JOSIAH VALCARCEL

JOSIAH VALCARCEL

New York,NY

Summary

Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.

Overview

11
11
years of professional experience

Work History

Store Manager

A Day's Manager
New York, NY
05.2024 - Current
  • Attended meetings between producers, directors, editors, and other stakeholders involved in a given project.
  • Ensured compliance with applicable laws and regulations when it came time to release projects publicly.
  • Created innovative floor plans to maximize visibility of merchandise.
  • Assisted in developing strategies for increasing sales by using visual merchandising techniques.
  • Assessed inventory levels and restocked items as needed to maintain attractive displays.
  • Monitored quality control procedures for incoming and outgoing merchandise.
  • Worked closely with other departments, such as marketing, production, and purchasing, to ensure an adequate supply of raw materials.
  • Assisted in evaluating potential partnerships between the company and prominent social media personalities.
  • Created weekly work schedules for store personnel.
  • Recruited, trained and supervised new employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Prepared monthly reports on sales figures, expenses, profits.

Assistant Manager - Two Locations

Frankie Shop
New York, NY
04.2023 - 05.2024
  • Organized promotional events to increase product awareness.
  • Analyzed financial data to identify areas of improvement.
  • Maintained inventory by checking merchandise to determine levels.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Implemented successful business strategies to increase revenue and target new markets.

General Manager

MariaCher
Manhattan, NY
10.2021 - 03.2023
  • Oversee aspects of maintenance, inventory and daily activity management.
  • Collaborate with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Review monthly sales and performance reports to support operational planning and strategic decision-making.
  • Conduct analysis to address productivity and improve employee morale.
  • Oversee daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Coordinate merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Acted as initial contact in addressing customer concerns.
  • Opened, read, and replied to e-mails, letters, and correspondence on behalf of the brand.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Created schedules and monitored payroll to remain within budget.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Inspired employees to work as cohesive team while delivering exceptional service to customers in every interaction.

Stock Manager

Reiss
Manhattan, NY
08.2019 - 09.2021
  • Maintained accurate inventory accounts through good recordkeeping practices and regular counts.
  • Prepared detailed reports on inventory operations, stock levels and damages.
  • Prepared inventory for shipment by attaching tags and labels.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing product placement BOH.
  • Adhered to company audit rules during inventory counts with 95% accuracy.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Presented updated floor plans and design strategy to store management.

Intern

Cerberus Capital Management
Manhattan, NY
06.2014 - 06.2017
  • Investor Relations department assisting with Investor Operations.
  • Send Faxes to out investors - Revise and minimize account information using Microsoft excel - Archive important documents (Investor tax forms, investor profiles / account information) - Extracting tax forms using Adobe pro.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Scheduled and arranged travel and hotel reservations for meetings, conferences, and seminars.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.

Education

Bachelor of Arts - Advertising And Marketing

Baruch College of The City University of New York
New York, NY

Associates Degree - Communications

Borough of Manhattan Community College
New York City

Skills

  • Knowledge of Power Point
  • Adobe
  • Conversion
  • Customer service
  • Detail Oriented
  • Faxes
  • Forms
  • Investor Relations
  • Microsoft excel
  • Power Point
  • Microsoft Word
  • POS
  • Selling
  • Partnership Building
  • Project Management
  • Supply Ordering
  • Team Development

Timeline

Store Manager

A Day's Manager
05.2024 - Current

Assistant Manager - Two Locations

Frankie Shop
04.2023 - 05.2024

General Manager

MariaCher
10.2021 - 03.2023

Stock Manager

Reiss
08.2019 - 09.2021

Intern

Cerberus Capital Management
06.2014 - 06.2017

Bachelor of Arts - Advertising And Marketing

Baruch College of The City University of New York

Associates Degree - Communications

Borough of Manhattan Community College

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JOSIAH VALCARCEL