Summary
Overview
Work History
Education
Skills
Timeline
Generic
Josiah Van

Josiah Van

Lilburn ,GA

Summary

Reliable sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience
10
10
years of post-secondary education

Work History

Floor Associate

UPS Customer Center
Duluth , GA
05.2023 - 06.2023
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.

Office Assistant (Temp)

Amazon Production
Norcross, GA
10.2022 - 02.2023
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Delivered clerical support by handling range of routine and special requirements.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.

PA (Production Assistant)

Disney
Atlanta , Ga
07.2021 - 03.2022
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.

Telemarketer (Georgia State Uni)

Georgia State University
Lilburn , Georgia
08.2020 - 10.2020
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
  • Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Answered inbound telephone calls from interested customers to persuasively discuss offerings.
  • Attained $Amount in sales targets on monthly basis.

Courtesy Clerk

Kroger
Snellville , Ga
07.2019 - 06.2020
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Conducted one-on-one training with Number new employees to teach various store procedures.
  • Described product highlights and benefits to help guide purchasing decisions.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Monitored safety and security concerns and reported to leadership for resolution.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Gathered and submitted feedback from customers to help managers understand current preferences and buying habits.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Collected more than Number shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Took inventory and examined merchandise to identify items to be reordered or replenished.
  • Responded proactively and positively to rapid change.

Education

Film And Media

Georgia State University
Atlanta, Ga
08.2020 -

Diploma -

South Gwinnett High School
Snellville, GA
08.2016 - 05.2020

Skills

Spreadsheet managementundefined

Timeline

Floor Associate

UPS Customer Center
05.2023 - 06.2023

Office Assistant (Temp)

Amazon Production
10.2022 - 02.2023

PA (Production Assistant)

Disney
07.2021 - 03.2022

Film And Media

Georgia State University
08.2020 -

Telemarketer (Georgia State Uni)

Georgia State University
08.2020 - 10.2020

Courtesy Clerk

Kroger
07.2019 - 06.2020

Diploma -

South Gwinnett High School
08.2016 - 05.2020
Josiah Van