Josiah Winters
Knoxville,TN
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
1
1
year of professional experience
Work History
General Manager
Cracker Barrel Old County Store
09.2021 - 10.2022
Coached led
- Led and directed team members on effective methods, operations, and procedures.
- Set clear expectations and created positive working environment for employees.
- Carefully interviewed, selected, trained, and supervised staff.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
Education
High School Diploma -
Carson-Newman University
Jefferson City, TN06.2009
Skills
- Business Management Principles
- Verbal and Written Communication
- Profit and Loss
- Employee Scheduling
- Staff Training
- Staff Development
- Cost Management
- Labor Cost Controls
- Leadership
- Customer Service
Languages
English
Native or Bilingual
French
Limited Working
Timeline
General Manager
Cracker Barrel Old County Store
09.2021 - 10.2022
High School Diploma -
Carson-Newman University
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