Josiah Yousling
Fullerton,CA
Summary
Proven track record of enhancing guest experiences through exceptional multitasking and teamwork. Skilled in using POS systems and maintaining operational efficiency, I've consistently fostered positive community impact and seamless event execution. Demonstrates a keen attention to detail and a positive attitude, contributing to significant improvements in customer satisfaction and team collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Roman Cocina Fullerton
10.2021 - 06.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Courtesy Clerk
Albertsons Grocery Store
08.2020 - 06.2021
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Collaborated with team members to maintain a well-organized and efficient work area.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
Education
Emergency Medical Technology
Westcoast EMT
1900 State College Blvd Ste 175, Anaheim, CA 9280604.2024
High School Diploma -
Fullerton Union High School
Fullerton, CA05.2021
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Strong Work Ethic
- Outgoing and Friendly
- Safety awareness
- Memory retention
- Professional Appearance
- Problem Resolution
Certification
- EMT - Certified Emergency Medical Technician
- Certified BLS provider
Timeline
Server
Roman Cocina Fullerton
10.2021 - 06.2024
Courtesy Clerk
Albertsons Grocery Store
08.2020 - 06.2021
Emergency Medical Technology
Westcoast EMT
High School Diploma -
Fullerton Union High School
- EMT - Certified Emergency Medical Technician
- Certified BLS provider
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