Josiah King
Hubert,NC
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Dedicated and proficient Network Engineer with a wide range of experience in the Information Technology sector, including cybersecurity, project management, and strategic planning. Possess a deep understanding of network monitoring, incident management, and systems architecture. Proven skills in facilitating training, maintaining enterprise security, and driving efficiency through process automation. Extensive sales and customer service experience, demonstrating an ability to handle customer inquiries and build meaningful relationships with clients. Exemplary track record in the military, ensuring safety and security through diligent patrol and control. Armed with strong technical acumen and a dynamic skill set including proficiency in multiple operating systems and programming languages. Open to relocation opportunities and authorized to work in the US for any employer.
Overview
13
13
years of professional experience
Work History
M1A2 Armor Crewman
Army
Colorado Springs, CO
03.2010 - 06.2014
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.Played a pivotal role in training and mentoring a group of 30+ soldiers in areas such as radio operations, communications, and planning, contributing to the overall operational readiness of the unit.
- Orchestrated and conducted active shooter simulations in compliance with Department of Defense directives, thereby ensuring preparedness and prompt response in emergency situations.
- Imparted extensive weapons training on the M1A2 Abrams, bolstering the safety and proficiency of fellow servicemen.
- Managed dispatch operations on a military base, effectively coordinating emergency and routine communications to support base operations.
Network Engineer
Verizon
Cary, NC
09.2022 - Current
- Responsible for real-time network monitoring and incident management by tracking alarms and network events to ensure uninterrupted service
- Assigned technical issues to appropriate network engineers and followed up for resolutions, ensuring timely completion and minimized network downtime
- Engaged in advanced troubleshooting of network-related issues, utilizing a deep understanding of network architectures and protocols
- Worked on key automation projects, leading to increased efficiency and reduced error rates in network operations processes
- Facilitated communication across technical and non-technical teams, contributing to a culture of knowledge sharing and cross-functional collaboration
- Developed and maintained comprehensive documentation for NOC processes, systems, and procedures, enhancing team-wide understanding and adherence to best practices
- Regularly collaborated with cross-functional teams on network design, implementation, and troubleshooting, contributing to ongoing service improvement initiatives
- Championed the adoption of cutting-edge tools and methodologies, driving innovation within the NOC and aligning with Verizon's mission of providing world-class connectivity solutions
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Assisted with implementation and support of network monitoring tools.
Security Police Officer
Pantex Plant
AMARILLO, TX
06.2014 - 04.2021
- Maintained security and safety protocols across the facility, effectively deterring unauthorized access and ensuring the well-being of personnel and environment
- Demonstrated expertise in advanced security technologies, earning certifications in Crow (Common Remotely Operated Weapon) gunnery and advanced weapons systems
- Conducted rigorous threat assessment procedures, ensuring prompt response and implementation of force protection measures in alignment with Department of Energy (DOE) guidelines
- Regularly patrolled the facilities, ensuring vigilant oversight and immediate resolution of potential security breaches
- Managed and dispatched force protection procedures, adhering strictly to safety and security protocols to protect plant defense, armament, and equipment.
- Led, managed, and performed force protection duties to protect personnel and resources.
- Patrolled grounds to monitor status and safety of premises.
- Responded to emergency situations quickly and calmly for professional support.
Medicare Sales Agent
SelectQuote Senior
Hubert, North Carolina
06.2022 - 04.2023
- Achieved and consistently exceeded department sales targets, demonstrating proficiency in closing deals and delivering superior performance.
- Demonstrated exceptional customer service skills by promptly addressing client inquiries, providing in-depth product information, and establishing strong client relationships.
- Skillfully navigated and resolved customer objections, applying tact and product knowledge to retain customer satisfaction and loyalty.
- Maintained high standards of client confidentiality while efficiently managing consumer sales and setting performance goals.
- Utilized effective communication skills to ensure transparent, informative, and positive interactions with clients over phone calls.
Education
Master Of Science - Information Technology
11.2018
Bachelor Of Science - cyber security
05.2017
Skills
- Strategic Management in Dynamic Environments
- Enterprise Network and Systems Architecture
- Project And Data Management Process
- Digital And Computer Forensics
- Networking And Telecommunications
- Software Assurance, Database Systems
- Web Development, Cloud Computing, Virtual Systems
- IT Governance, Network Security
- Risk Management, Vulnerability Assessment, Ethical Hacking
- Perl
- Unix
- Operating Systems
- C
- Linux
- SQL
- VMWare
- Python
- Network Engineering
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Network Engineer - Verizon
09.2022 - Current
Medicare Sales Agent - SelectQuote Senior
06.2022 - 04.2023
Security Police Officer - Pantex Plant
06.2014 - 04.2021
M1A2 Armor Crewman - Army
03.2010 - 06.2014
Colorado Technical University - Master Of Science, Information Technology
Colorado Technical University - Bachelor Of Science, cyber security
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