Josiana Romelus
Everett,MA
Summary
Customer-oriented Sales Professional with over 2 years of growing profit channels. Persuasive and self-motivated with expertise in relationship management, product development and pricing strategy. Well-versed in evaluating and revealing client needs to develop solutions. Excellent proficiency in strategic planning and cultivating partnerships.
Overview
3
3
years of professional experience
Work History
Sales Professional
Big Night Live Entertainment
12.2022 - Current
- Consistently surpassed sales targets through strong commitment to delivering value-added solutions tailored specifically for each client''s unique requirements.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Strong attention to detail and accuracy.
- Knowledge of cash handling.
Caretaker
Homehelpershomecare
05.2022 - 08.2023
- Provided compassionate care to clients, assisting with daily tasks such as meal preparation and personal grooming.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Ran errands for patients, did shopping, and picked up other necessities.
- Remained alert to problems or health issues of clients and competently responded.
Property Management
RSIG
03.2021 - 06.2022
- Streamlined property management processes to increase efficiency and productivity.
- Enhanced tenant satisfaction by implementing efficient property management strategies.
- Oversaw front desk operations, including greeting visitors, managing inquiries, and handling mail and packages.
- Maintained a professional and welcoming atmosphere, ensuring a positive experience for residents and guests.
- Implemented efficient administrative processes, such as scheduling appointments, managing access control, and coordinating maintenance requests.
- Streamlined front desk operations for improved efficiency and guest experience.
Education
Business Administration And Management
Bunker Hill Community College
Charlestown, MABBA - Accounting
Western Governors University
Salt Lake City, UT06.2024
High School Diploma -
West Roxbury Academy
West Roxbury, MA06.2019
Skills
- Sales expertise
- Upselling and Cross Selling
- Closing Techniques
- Sales and marketing strategies
- Customer Service
- Business Development
- Cash Handling
- Basic Skills: Communication, Problem Solving, Organization, Attention to details/ Multitasking, Proficiency in Microsoft Office, QuickBooks
Relevant coursework
Principles of Management and Administration, Financial Accounting, QuickBooks, Business Law and Ethics, Marketing
Timeline
Sales Professional
Big Night Live Entertainment
12.2022 - Current
Caretaker
Homehelpershomecare
05.2022 - 08.2023
Property Management
RSIG
03.2021 - 06.2022
Business Administration And Management
Bunker Hill Community College
BBA - Accounting
Western Governors University
High School Diploma -
West Roxbury Academy
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