Josias Mateo
Kissimmee,FL
Summary
Detail-oriented Pool Technician with proven skills in water quality management, preventative maintenance, and customer relationship management. Committed to ensuring optimal equipment performance and delivering exceptional service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pool Technician
Silver Lake Resort
Kissimmee, Florida
06.2024 - Current
- Maintained pool water quality through regular testing and chemical adjustments.
- Inspected pool equipment for proper functionality and safety compliance.
- Cleaned pool surfaces and surrounding areas to ensure a safe environment.
- Assisted guests with pool-related inquiries and provided excellent customer service.
- Performed routine maintenance on filtration systems and pumps.
- Documented maintenance tasks and reported issues to management promptly.
- Inspected pool equipment for proper functioning of pumps, filters and control equipment.
- Cleaned debris from filter system components on a regular basis in order to maintain optimal performance of the system.
- Repaired and installed motors, vacuums and filters, replacing parts approaching failure point after consulting customers.
- Installed new pool equipment such as pumps, filters, lights and ladders.
Irrigation Technician
Silver Lake Resort
Kissimmee, Florida
03.2023 - 03.2024
- Inspected irrigation systems for leaks and maintenance needs.
- Operated and maintained irrigation equipment to ensure optimal performance.
- Installed new irrigation components according to specifications and safety standards.
- Monitored soil moisture levels to determine irrigation schedules and requirements.
- Collaborated with landscaping team to plan effective watering strategies.
- Diagnosed issues within the irrigation system and implemented repairs promptly.
- Maintained accurate records of system repairs and maintenance activities.
- Replaced worn out parts such as pipes, fittings, valve seals, solenoids.
- Installed and programmed clocks, timers and rain sensors to maintain proper irrigation levels and reduce water waste. parts.
- Installed new irrigation systems in residential and commercial properties according to local codes and regulations.
- Inspected sprinkler heads, valves, and pipes for proper functioning and identified any problems or needed repairs.
- Troubleshot electrical components such as wiring issues or faulty timers by using a multimeter or other testing equipment.
- Cleaned debris from clogged emitters or filters to improve water flow efficiency.
- Completed weeding, mowing, and planting for assigned landscape projects.
- Programmed automatic controllers with specific settings for each zone of an irrigation system.
- Adjusted nozzles on sprinklers for optimal coverage area and spray direction.
- Provided in-depth irrigation system demonstrations so that customers were aware of all features.
- Calibrated rain gauges used in conjunction with automated controllers so they would accurately measure precipitation levels.
- Assisted landscape designers with selecting the best type of irrigation system for their projects based on budget constraints or soil conditions.
- Utilized active listening and effective interpersonal skills to cultivate customer relationships that lasted years.
- Kept up-to-date with industry standards related to installation techniques or safety protocols.
- Operated portable pipes and ditch systems to irrigate soil.
- Sprayed fertilizer and pesticide solutions to control insects, fungus, weed growth and diseases.
Maintenance Technician
Silver Lake Resort
Kissimmee, Florida
02.2019 - 03.2022
- Conducted routine inspections on facilities and equipment for maintenance needs.
- Performed repairs on plumbing, electrical, and HVAC systems as required.
- Assisted with preventative maintenance tasks to ensure operational efficiency.
- Collaborated with team members to troubleshoot issues in guest accommodations.
- Maintained cleanliness and organization of maintenance tools and work areas.
- Responded promptly to maintenance requests from resort staff and guests.
- Documented service requests and completed work orders accurately and timely.
- Adhered to safety protocols while performing maintenance tasks throughout the resort.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Operated hand and power tools to complete repairs.
- Cleared clogged drains and replaced valves, faucets, and fixtures.
- Maintained accurate records of all maintenance activities performed.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Replaced defective parts such as bearings, seals, gears, valves.
- Installed new systems, replacement parts, and components to maintain proper operation.
- Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
- Assisted in the installation of new machinery and equipment.
Education
High School Diploma -
Escuela Superior Santo Domingo
Dominican Republic05-1990
Some College (No Degree) - Explain The Difference Between Opinions And Facts
Forklift Institute
Kissimmee, FLSkills
- Water quality management
- Pool equipment inspection
- Chemical balancing
- Motor and pump installation
- Filtration system maintenance
- Customer relationship management
- Preventative maintenance
- Problem solving
- Attention to detail
- Effective communication
- Service documentation
Certification
Forklift Driver
Timeline
Pool Technician
Silver Lake Resort
06.2024 - Current
Irrigation Technician
Silver Lake Resort
03.2023 - 03.2024
Maintenance Technician
Silver Lake Resort
02.2019 - 03.2022
High School Diploma -
Escuela Superior Santo Domingo
Some College (No Degree) - Explain The Difference Between Opinions And Facts
Forklift Institute