Josias Palomares
Santa Ana,USA
Summary
Dedicated employee with excellent communication, time management and customer service skills, aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking, reliable, and a quick learner by my peers and supervisors.
Overview
8
8
years of professional experience
Work History
Parts Counter Sales Person
Honda World Westminster
Westminster, CA
04.2025 - Current
- Assisted customers in identifying and locating parts for Honda vehicles.
- Processed orders efficiently using inventory management software.
- Maintained accurate inventory records to ensure stock availability.
- Provided product information and recommendations to enhance customer satisfaction.
- Collaborated with technicians to fulfill repair parts requests promptly.
- Trained new staff on point-of-sale systems and company procedures.
- Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
- Collaborated with team members to achieve monthly sales targets and improve overall department performance.
- Enhanced product knowledge by attending regular training sessions and staying up-to-date on industry trends.
Assistant Manager
Autozone
Santa Ana, California
06.2022 - 04.2025
- Assisted with new employee training and conducted performance reviews to track overall progress.
- Scheduled equipment cleanings, maintenance and repairs and ordered new equipment and tools.
- Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
- Implemented comprehensive business procedures to promote compliance with industry standards and rules.
- Resolved customer complaints and handled refunds and returns to promote satisfaction.
- Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs.
- Handled employee discipline according to company policies.
- Communicated with clients to address questions, concerns and needs and provide quality customer service.
- Oversaw personnel to maintain adequate staffing and minimize overtime.
- Reviewed monthly financial results with partners to identify opportunities to improve profitability.
Inbound Associate/General Merchandise
Target
Santa Ana, California
08.2021 - 06.2022
- Reorganized sales floor to meet company demands.
- Developed action plans to execute merchandising projects.
- Scanned shelves and product cases for expired stock, discarding outdated or spoiled items.
- Packed and unpacked items to be stocked on shelves in stockrooms, warehouses and storage yards.
- Disposed of damaged or defective items.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Maintained supplies, tools, equipment and storage areas to ensure compliance with safety regulations.
- Cleaned display cases, shelves and aisles.
- Itemized and total customer merchandise selection at checkout counter, using cash register and accepted cash and charge card for purchases.
Pallet Jack Operator
C & H Letterpress
Santa Ana, California
11.2018 - 08.2021
- Loaded and unloaded cargo with winches and other hoisting devices.
- Cut materials to specific size dimensions with circular saw.
- Clamped, spliced and fitted parts using hand and power tools.
- Moved freight, stock and other materials to and from storage and production areas.
- Attached identifying tags to containers to mark with identifying information.
- Read work orders or received oral instructions to determine work assignments and material and equipment needs.
- Assembled product containers and crates with hand tools and pre-cut lumber.
- Positioned lifting devices under, over, or around loaded pallets, skids, or boxes and secure material or products for transport to designated areas.
- Moved levers and controls that operated lifting devices, such as forklifts, lift beams with swivel-hooks, hoists, and elevating platforms, to load, unload, transport and stack material.
- Inspected product load for accuracy and safely moved it around warehouse and facility to ensure timely and complete delivery.
- Manually or mechanically loaded or unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles.
- Operated and tended automatic stacking, loading, packaging and cutting machines.
Education
High School Diploma -
Segerstrom High School
Santa Ana, California05.2020
Skills
- Task Delegation
- Product and service knowledge
- Financial Management
- Staff Development
- Customer Relations
- Customer rapport
- Sales Growth
- Staff Supervision
- Money Handling
- Compliance understanding
- Sales Strategies
- Policy Enforcement
- Staff Management
- Orientation and training
- Sales Reporting
- Team motivation
- Organizational skills
- Goal setting
- Conflict resolution
- Effective communication
- Team building
- Adaptability and flexibility
- Inventory management
- Customer Service
LANGUAGES
Spanish
Bilingual
Timeline
Parts Counter Sales Person
Honda World Westminster
04.2025 - Current
Assistant Manager
Autozone
06.2022 - 04.2025
Inbound Associate/General Merchandise
Target
08.2021 - 06.2022
Pallet Jack Operator
C & H Letterpress
11.2018 - 08.2021
High School Diploma -
Segerstrom High School