Josie Andrews
Princess Anne,MD
Summary
Please consider my application. I am well organized and thorough when scheduling and corresponding with the public. My fellow team members have remarked on my ability to think critically under challenging situations. My strongest skills include: Aspen Dental (EPMS) Dental Terminology, and Patient Registration, Hilton Honors OnQ and PEP Front Desk Clerical Systems. Proficiency Vendor Relations, Billing and Payment Processing. I am confident my skills and experience will match your needs. I can be a valuable addition to your team. Thank you for your time.
Sincerely,
Andrews, Josie A
Overview
11
11
years of professional experience
Work History
Dental Assistant
Aspen Dental
Salisbury
04.2024 - 05.2024
- Seated Patients from the lobby for procedures
- Speak to patient about current reason for visit
- Go over any previous procedures before the current day of visit
- Ask patient exactly how they are feeling before proceeding with procedure
- Assisted with Alginate Impressions
- 3Shape TRIOS Intraoral Scanner for crowns, bridges, partials, FU/FL Dentures, implants, extractions/root canals etc
- Created orders for In house patient procedures to send to Lab Tech for immediate after extractions etc.
- Assisted with Wax Bit Registration, Wax Try, Final Inserts and Adjustments for Immediate/Partial Dentures
- Post/Op Examinations
- Sterilization Room
- Cleaned Labs for next visits.
Housekeeping
Hampton Inn
Leesburg, FL
11.2017 - 04.2018
- Supplied effective and courteous communication with clients to understand their needs and purpose of visit
- Observed precautions required to protect guests
- Reported guests' issues and concerns to management.
Housekeeping
Merry Maids
Atlanta, GA
08.2013 - 08.2014
- Operated mobile residential services
- Worked as a team with other staff to coordinate and complete the job.
Front Desk Clerk
Hampton Inn
Seaford, DE
10.2022
- Greet and welcome customers
- Schedule reschedule, or cancel provisions as needed
- Assist customers to fill out information forms
- Update customers records and documentation
- Respond to clients’ concerns in a timely and professional manner
- Verify methods of payment and collect payments as needed
- Perform general office duties, such as answering telephones, photocopying, filing, and faxing.
Education
Dental Assistant Technician Diploma Program - Dental Laboratory Technology
Florida Career College
Orlando, FL01-2019
Associate of Science - Hotel Management
University Maryland Eastern Shore, Princess Ann MD
Skills
- Dental Terminology
- Proficiency Vendor Relations
- Billing and Payment Processing
- Procedure Support
- Patient Relations
- Equipment Sterilization
- Patient Education
- Clinical Support
- Patient Counseling
- Instrument preparation
Personal Information
Title: Dental Assistant
References
Furnished upon request.
Timeline
Dental Assistant
Aspen Dental
04.2024 - 05.2024
Front Desk Clerk
Hampton Inn
10.2022
Housekeeping
Hampton Inn
11.2017 - 04.2018
Housekeeping
Merry Maids
08.2013 - 08.2014
Dental Assistant Technician Diploma Program - Dental Laboratory Technology
Florida Career College
Associate of Science - Hotel Management
University Maryland Eastern Shore, Princess Ann MD